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Not Enough Device Storage - Full Resolution Photos - Wrong!

Any advice appreciated.


I keep getting the message - "Not Enough Device Storage - This device does not have enough storage space to store all your full-resolution photos and videos. To free up space ......"


Strange thing is :


- I have 20GB of space on icloud and it reports 7.9GB available and 10.5GB in use by iCloud Photo Library

- I have 128GB iPad mini 3 which reports 11.4GB available free space (currently) and has reported 22GB free (previously) and still reports the above error.


If I have more space available on the iPad than the entire iCloud photo library, why am I receiving a warning that there isn't sufficient space to store the full resolution photos and videos?


Regards,


Chris.

iPad Mini, iOS 8.4.1

Posted on Sep 2, 2015 1:30 AM

Reply
30 replies

Jun 5, 2016 8:48 AM in response to qq7ajg

I think this is a bigger problem than iOS misreporting a problem which isn't there; the whole way Photos works across devices in iCloud is faulty in my view.


I have a 9GB photo and video library set to 'download' (it doesn't, see below) full resolution files to my 128GB iPad. It currently has downloaded about 6GB and despite having 20GB free on the devices (and more than that in iCloud) is constantly telling me I don't have enough space, when clearly I do.


The thing is, iOS Photos only appears to download a high resolution photo when you actually look at it, whether or not you've set it to download full resolution photos. It appears to download your library as low resolution images (and none of your videos) and will only download full resolution images when you try to look at them (or in the case of videos it will only actually play them if you have a reasonably fast internet connection and can stream/download them). Once you've looked at a high res photo or played a video it is then downloaded (you can see this with the timer in the bottom right as it downloads) and is then also available offline but you are left with the frustrating problem of trying to look at images and videos offline (or on a slow connection) that you haven't previously looked at (and therefore haven't downloaded) and getting a blurry image with an exclamation mark, rather than a timer, in the bottom right, or in the case of videos nothing at all. I have a hunch that the problem with the 'not enough storage' problem, and the fundamental problem that images are only downloaded when you view them are linked somehow. It's crazy; it's like syncing your high quality iTunes music library to your high capacity iOS device and finding that it's only when you play a track that it plays and saves in high quality and only then when you're online.


Apple have seriously got this whole thing wrong, and I would guess they need a major rethink of Photos on iCloud to resolve these issues. In the meantime it might be better to go back to syncing photos through iTunes the old fashioned way. Photos on iCloud promised so much but is yet to deliver.

Jun 24, 2016 11:25 AM in response to qq7ajg

I get this message quite frequently on my iPad as well. I hardly ever take pictures and never shoot video; my entire library is around 100 photos and 300 MB according to iCloud. My iPad has over 3 GB of free space; I would assume this would be plenty of room to store everything, but I constantly get the "not enough space" message, and Photos often has to download the full-resolution image when I open a photo, even though I have it set to store the originals on the device.

Jul 9, 2016 11:46 AM in response to qq7ajg

I've just updated to ios10 beta and the issue persists. I've given feedback as a beta tester before and after the ios10 release. The root problem is Apple have an ideological fixation on cloud based solutions when reliable fast internet is not yet universally available. As a result, Photos iCloud Drive and Maps are all fundamentally flawed, and virtually useless, unless continuously online with a fast connection. The immediate problem is the error message is itself an error that Apple does not seem interested in correcting, despite being aware of it.

Jul 9, 2016 1:50 PM in response to magnard

That doesn't really seem like a root cause analysis to me.


Photos does not require internet to function. One of its main features does, but not Photos itself.


"Virtually useless" sounds like an opinion, not a measurable statement. The OP is referring to, all those months ago, a local storage issue. The OP never rejoined the thread to follow up, so we simply don't know what their issue was or may have been.


Your above post about iCloud not keeping full rez files onboard even if you asked it to is not consistent with my experience. Or anyone else's that I have read about. What can happen when you toggle between FULL and OPTIMIZE is the challenge for space on a device without much. The uploading and downloading of all and optimized photos takes temporary space which I have seen and heard be an issue. An issue that goes away once the sync is completed. I accept this may not be the case for you. I do not know why you have issues. I do not know what troubleshooting you may have done to address your issue(s)


Small comfort to those experiencing real difficulties, but to hysterically claim a fundamental flaw in design when millions are not having the issue is wrongheaded.

Jul 9, 2016 2:30 PM in response to LACAllen

To be fair I'm conflating two issues, one of which is slightly off topic, but my gut feeling - no more than that - is they are related.

Re the on-topic one, there are no troubleshooting steps I have found that have worked to address why my iPad thinks I have no space for an 8gb library when I have several times that available in both iCloud and on the device; that's why I came to this thread and why others did. In the absence of troubleshooting steps you have to conclude the error message is an error. Re the second issue my actual verifiable experience is that offline a) I cannot reliably show people my photos or videos on my iPad unless I am either online with a fast connection or have looked at them online, which is the only way they download, they do not sync automatically as they do in OS X, b) Maps works only with a 3 or 4G signal and absolutely fails without one (despite the option to cache maps locally, which Apple dogmatically refuses to offer); this makes CarPlay virtually useless and a laughing stock to passengers with reliable GPS based navigation, and c) iCloud Drive does not sync automatically to iOS devices, each and every file has to sync manually. The common thread here is Apple assumes universal fast internet access for these products when the reality is this years off in the UK, and I'm told in the US too. By designing products that depend on it, Apple is building in dysfunctionality, which we see in this erroneous iPad error message as well as in other products.

Jul 9, 2016 3:04 PM in response to magnard

The error message may have nothing to do with iCloud and may be indicating a corrupt file or files that the device cannot correctly calculate the size of so it is giving an erroneous calculation so that it exceeds the calculated space available. This also causes some people to have an "Other" reading that is much larger than it should be. If it was a global error that everyone was having you would see many, many more responses.

Jul 9, 2016 11:37 PM in response to magnard

In who's opinion is there an "absence of trouble shooting steps"?


Restoring a device having this issue and setting up as new would be where I would start. Sync the photo library in question using iTunes to start and see if there are local storage issues/discrepancies. Keep iCloud of of this.


The I would add photos in batches of several hundred and sync using iCloud. See if the issue manifests itself at some point that can be isolated. Now that iCloud is in the mix, does the issue show up?


I am a wedding photographer and routinely show galleries and slideshows on my iPad 2 that are placed there using iCloud. I show them while offline, online, it doesn't really matter.


iCloud Drive to IOS devices seems to be what most users want... on demand/usage based download.


Your common thread comment gets me. You are blaming Apple solely for a situation created by all tech companies and consumers alike. In no way did Apple create a demand for always-on content.


It is laughable for you to isolate Apple for "designing products that depend on it, building in dysfunctionality" and then to add a comment on an error message that is about a local storage issue, by saying "which we see in this erroneous iPad error message as well as in other products."


Streaming music over the internet is something that has been driven by all levels of the economy. The consumer and the provider. Spotify, Pandora, Tidal and yes, Apple Music.


We've had streaming live wirelessly since Marconi started it at the turn of the century. The 20th century.


We called it radio. Music streaming, as we know it now, is an innovation that could have been easily been done with "radio-on-demand" were it technically feasible. In the 50s when a teenager called a radio station to ask for a song to be played, they were streaming music. Same with the TV industry's fascination with apps. We've broadcast TV signals for years, but on the TV station's agenda. Now apps do it on demand. How did Apple create all of this?


If you feel the need to point fingers... what about Google? Name me relevant 5 things you can "do" with Google that don't require connectivity? Facebook? Uber? Open Table? Yelp?





"I'm told in the US too."

"as well as in other products."

"no troubleshooting steps I have found"


These don't sound like actual observations to me. They sound like someone venting about spotty data service in their country. Which is your right. But please... context. Be angry at the correct players.


EVERY TECHNOLOGY company has begun to "assume universal fast internet access for these products when the reality is this years off..." Google, Microsoft, Apple, Facebook. LinkedIN, CNN, MLB.com, ABC, CBS, NBC, BBC, CBC, Dropbox, Backblaze, Amazon, Netflix, NFL.com.

Dec 23, 2016 8:02 AM in response to raymond73

My phone had very little space on it, and was storing pretty much everything low quality, I deleted a lot and cleared up storage, but it did this to some pictures that apparently weren't uploaded to iCloud, and whenever I try to redownload some of them it says "there was an error downloading photo", just want to know if they are completely gone or what, some say the same thing and just show up as grey

Not Enough Device Storage - Full Resolution Photos - Wrong!

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