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Level 1

5 points

iCloud needs to repair to work with Outlook 2016

I've recently installed Office 2016 and iCloud 4.1. When I open iCloud on the Windows System Tray, it comes up with an error that states.

When I click 'Open Programs and Features' and click iCloud and 'Repair', it runs through the process and then I'm prompted to restart my PC. After I complete this, I log back into iCloud and the window to Repair shows up again.

I've uninstalled iCloud and Outlook 2016 and re-installed, but that doesn't work.

I have iCloud 4.2 and Outlook 2016 installed on another PC and it works fine.

Any Suggestions would be greatly appreciated.

Outlook 2016-OTHER, Windows

Posted on Sep 8, 2015 8:34 PM

Best reply

jlaca

Level 1

19 points

Posted on Sep 29, 2015 1:41 PM

Ditto - same issue. Seems Apple needs to update iCloud to work with Outlook 2016...

View in context

37 replies

Dec 8, 2015 4:29 AM in response to Smash Broski

This update hasn't solved the problem for me.

Windows 7, Outlook 2016, iCloud for Windows 5.1 -> Not playing ball

Still the same error message posted at the beginning of this thread. What a joke, Outlook 2016 has been out for nearly 3 months, what are they playing at?

James

Dec 8, 2015 7:41 AM in response to James_0807

James_0807 wrote:

This update hasn't solved the problem for me.

Windows 7, Outlook 2016, iCloud for Windows 5.1 -> Not playing ball

Still the same error message posted at the beginning of this thread. What a joke, Outlook 2016 has been out for nearly 3 months, what are they playing at?

James

James,

I just installed the update on my Windows 10 machine running Outlook 2016. I was expecting the same result as you, but, to my great surprise (and relief!), iCloud for Windows is fully functional on my machine now. Wish I could give you some direction to achieve the same result but I didn't have to do any tricks to install or configure. It just worked.

Thanks, Apple, by the way, for finally addressing this issue, albeit not a solution for all users.

Smash Broski Author

Level 1

5 points

Dec 8, 2015 10:46 AM in response to James_0807

James: I had one problem with my Windows X Desktop not connecting iCloud to Outlook. What I did after I installed the 5.1 iCloud Update was unchecked Contacts, Calendars, and Tasks with Outlook. Sign out and back into iCloud, and then checked the Contacts, Calendars, and Tasks with Outlook box again. This did a full import into Outlook 2016 and now I have it working on all my devices.

Hopefully this helps for you, let me know!

transbol

Level 1

0 points

Dec 11, 2015 7:45 AM in response to Smash Broski

Having installed iCloud v5.1 for Windows, Outlook 2016 still doesn't support contacts. I'm running Windows 10,...waiting for v5.2 :-(

ShamPh0t

Level 1

5 points

Dec 11, 2015 8:48 AM in response to transbol

I installed iCloud 5.1 on two computers, one liked it, the other didn't. It turned out that one had a full set of contacts already in Outlook. I simply manually deselected synchronising the contacts, and, voila, it ran fine. Counterintuitive is the setting, it does in fact sync contacts, but it doesn't try to combine them on installation.

Mar 30, 2016 7:10 AM in response to Smash Broski

I just checked the Microsoft site (30 March 2016), and there is a statement that iCloud now works with Outlook/Office 2016. Has anyone confirmed this? Thanks...Gary

https://support.office.com/en-us/article/iCloud-for-Windows-5-1-supports-Outlook -2016-956a164f-ed63-4496-9ae4-f4b32b9bf3d9?ui=en-US&rs=en-US&ad=US&fromAR=1

Sep 22, 2016 4:00 PM in response to pharmboyy

After several hours of install and uninstall and reboots. I turned off 2 factor verification on icloud and outlook 2016 worked GREAT ..... Someone at Apple needs to go find another job

iCloud needs to repair to work with Outlook 2016