Rear camera stopped working after upgrade to iOS 9

updated to iOS 9 on my iPhone 5. once completed the rear (main) camera shows only a black screen. the front facing camera seems to work fine. other apps don't seem to be able to use the rear camera. There is also a warning symbol when tapped declares the flash cannot be used because the iPhone is too hot. My phone seems to be at room temperature. Also the flashlight does not work. I noticed the warning symbol doesn't appear (after a phone restart) until I switch to the front camera and back to the rear camera


This same issue seems to have appeared in iOS 8.4 updates from searching the forums here.


I have restored my phone and turned it off and on, but nothing has worked.


anyone?

thanks for any help.

iPhone 5, iOS 9

Posted on Sep 16, 2015 1:47 PM

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311 replies

Oct 22, 2015 4:55 AM in response to Zuhl3156

Don't bank on it! Mine does exactly the same. The Genius Bar in Amsterdam diagnosed it as hardware failure - which I of course challenged pointing out it started with iOS9.0.x. I got a rather strange explanation that my camera must have been on the point of failure and the iOS upgrade was a catalyst.


I was hoping that iOS9.1 which I loaded today might solve the problem. But it hasn't. No rear camera. But I do have the flash icon now - which I had lost. Small steps. Maybe by iOS9.6 the camera will work again. But, heck no, I forget: it's a hardware failure.

Oct 22, 2015 5:42 PM in response to Pointebasic

OK - rear camera & flash broke 2 weeks ago with ios9.0.2 upgrade. Flash also does not work through the Control Center (the tray that you slide up from the bottom). Upgraded to ios9.1 yesterday with hopes that this would be resolved. Same behavior. No rear camera and no flash 😟


Apple - please do not tell us its a hardware problem. Thats nonsense. If it was a hardware problem, you software would have detected that there was no camera sensor or flash present. The fact is that your camera app freezes when in rear camera mode. And your software says that your Flash is disabled because it has to cool down. If it was a hardware issue truly, the software wouldnt give the same symptoms to hundreds of users.


Amusingly, I have this app called "Flashlight" that I had downloaded from the Appstore more than a year ago. It normally controls the flash, you can change the intensity from 0 to 10, and you can also make the Flash turn on and off periodically like morse code. When i run that app now, it birightens and dims the front screen in a periodic frequency.


This tells me that Apple put in the changes for iPhone 6s to brighten the screen to act as a "flash" for selfies, and in the process broke how the regular flash use to work on legacy devices.


Apple, please, its time you own up and fix this.

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Rear camera stopped working after upgrade to iOS 9

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