after update phone says "slide to upgrade" but won't allow it

Question

after update phone says "slide to upgrade" but won't allow it

Posted on Sep 16, 2015 2:44 PM

Answer 1

im_sarah

Level 1

5 points

Sep 16, 2015 2:51 PM in response to madisonkandrotas

I had the same problem. In the end I restored my phone to factory settings but now it's just stuck looping so I wouldn't bother doing that unless you reallyyyy want to. Others are saying wait a few hours.

I didn't even know IOS9 came out today.. I literally haven't updated my phone in over a year, it was on IOS7 and I just picked today to do it out of the air.. Terrible timing!!

Answer 2

Sep 16, 2015 4:00 PM in response to im_sarah

smae with me i have the 4s and the battery life has been terrible so i decided ti try and update becuase i heard it would help turns out it didnt. ive been waiting awhile hope it finally works soon !

Answer 3

niall232

Level 1

0 points

Sep 16, 2015 4:05 PM in response to im_sarah

My 5s is doing the same thing. I now can't use it at all. any progress yet?

Answer 4

im_sarah

Level 1

5 points

Sep 16, 2015 4:16 PM in response to niall232

Nothing for me, I'm going to bed and I will try again in the morning and factory restore again if necessary.

I have enjoyed not being connected to my phone for one night, even if it was initially filled with panic!! Hoping it won't be too many more though!

Answer 5

LucasJLD

Level 1

4 points

Sep 16, 2015 4:32 PM in response to madisonkandrotas

Same thing. Restored already, resetted, everything. Doesnt work.

Answer 6

cacruden

Level 1

20 points

Sep 16, 2015 4:35 PM in response to LucasJLD

I wish I were able to restore.... it wants me to turn off find my iphone first - which of course I cannot.

Answer 7

LucasJLD

Level 1

4 points

Sep 16, 2015 4:37 PM in response to cacruden

switch it off, connect to itunes and press the home buttom at the same time. it will start in recovery mode (or something like that) allowing to restore. But it didn't make any difference.

Answer 8

niall232

Level 1

0 points

Sep 16, 2015 4:46 PM in response to madisonkandrotas

Still absolutely nothing. Apple need to sort this ASAP. Not acceptable to be honest

Answer 9

cacruden

Level 1

20 points

Sep 16, 2015 4:50 PM in response to LucasJLD

power and home = hard reset. I have done that several times.... can't get past it can't restore due to Locate my iPhone.

Answer 10

LucasJLD

Level 1

4 points

Sep 16, 2015 4:54 PM in response to cacruden

It's not power and home. Is hold switch on by holding home and plugged into itunes. It shows a screen with a thunderbolt cable and iTunes Icon.

Then it will say your phone has a problem and should restore or update. Otherwise you will keep with that Locate message.

Answer 11

smotts

Level 1

0 points

Sep 16, 2015 5:35 PM in response to madisonkandrotas

Mine is having the same issue can't accept calls. NOTHING....I've tried rebooting and connecting to ITunes. Same issue grrrr...

Answer 12

Sep 16, 2015 5:54 PM in response to madisonkandrotas

Yep, stuck on that too.. Shhhhhh

Answer 13

joej3000

Level 1

10 points

Sep 16, 2015 6:03 PM in response to madisonkandrotas

Same problem. Tried recovery mode with iTunes, would not allow restore settings or restore from backup. It indicates Find My iPhone setting is still "on." Tried to erase the phone via iCloud but would not work because the phone needed to connect to a network which it never does. Hard resets not working either.