IOS 9 Cellular Data Usage Restrictions not working

Hello, I just updated several devices to IOS 9 and I noticed the Cellular Data Usage Restrictions are turned on. However, when I check the Cellular settings I am able to make changes under User Cellular Data for section. This is the same behavior with all upgraded devices I have. Is this a known issue?


Thanks for your help with cap data plan having this feature working is critical for my family plan and devices.

iPhone 6 Plus, iOS 9

Posted on Sep 16, 2015 6:03 PM

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319 replies

Sep 23, 2015 9:08 PM in response to ficarjo

I phoned service provider regarding this issue. We tried to reset network settings and reset all settings but it didn't fix the problem. I had been told to reset to factory setting and make sure to back it up first to itunes. I'm not comfortable doing it since it will be a hassle downloading/setting up the app's contents again. Agent forwarded the issue to Apple to fix this problem....no resolution yet.

If you don't have Apple Care....better yet to call your service provider about this issue so they can raise it with Apple and make some resolution to this.

Sep 23, 2015 11:07 PM in response to jspence444

@jspence444 - Thanks for your update. Yes, it seems logical that the update 9.0.1 must have been far into development - so as to go back for the bug we are experiencing. I have just received the ios update, not yet installed - but reading from all the experiences it will not be fixing the bug. 😟.

Let's hope they come out with another update soon.

Keep us posted.

Sep 24, 2015 2:54 AM in response to Turko

I already fix it. I just use restore phone and when it said do you want to backup setting i press no. After complete restore, my phone is good to go. if i restore the backup, then the problem will happen again. So i dont use the backup. Instead i use anytrans software to open up backup bundle that i save and get my thing such as picture and document. Then i use sync to put it back to my phone and install back all my apps. So right now. The bug is gone even it take hours to test certain thing. But until right now i still have no prblem with my phone. this is surely the last time i update ios without checking if there any problem. Oh yeah i use the ios 9.0.0 not the latest one

Sep 24, 2015 7:23 AM in response to Turko

Hey guys I finally managed to FIX the problem with the cellular data toggle on/off bug.


So I tried many things before finally getting to the actual solution to the problem.


What I did was while using iOS 9.0.1, I wiped it all out and restored my iPhone 6 from a iOS 8.4 backup from 17/09/2015 when I still didn't have iOS9 (mainly because of another Apple bug with updating to the new software which took me 4 days to do). So when I got into the cellular data page I could change the button between on and off without the software reverting my changes.


I hope this was helpful for all the struggling ones! 😀

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IOS 9 Cellular Data Usage Restrictions not working

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