IOS 9 Cellular Data Usage Restrictions not working

TThis exactly the same issue I have

I've filed a bug report feedback form about this issue, and included a link to this discussion post.

Can everybody please click "This helped me" on my post above? This will eventually cause the post to show up on the first page of this discussion thread for when the Apple engineers read it - so they can get a clear understanding of the issue. The sooner we can effectively communicate the issue to them, the sooner we can get a fix.

If anybody else wants to file a feedback form, you can do so here: http://apple.com/feedback/iphone.html

If you do, please make sure to include a link to this discussion thread by copying and pasting the URL

Thank you very much jspence444 you have summarized the issue clearly and exactly! also thank you for the feedback link!

No problem, tinnyyxtinee.

Your description below is the PERFECT description for what is happening. Having the same problem and have an open case with AppleCare with no resolution to yet. Thank you.

For clarification: my/our issue is with the cellular data app toggle switches. For example, when a user turns a switch "on" from an "off" position, the setting is not respected by the system. The switch will appear to change to "on", but if you try to use the affected app, it won't permit cellular data to go through. Then, if you go back and check the cellular data app switches in the Settings app, you can see that the switch has reverted back to its previous position, in this case "off".

Using an Apple MD367LL/A - The New iPad (3rd Gen) With Wi-Fi + 4G (AT&T) - 32GB - Black

After upgrading to OS 9 my apps won't connect to cellular data after turning them "on" in Settings > Cellular Data > Use Cellular Data For:

When I toggle them on and then come back they are "off" again... what gives?

I tried turning Cellular Data on and off... nothing

I tried turning Airplane Mode on for a couple of minutes then off again... nothing.

I tried hard resetting the iPad... nothing

Anybody have an idea or two?

Later in the day I connected with Apple support...

After an hour of Apple techs trying to diagnose the issue they were stumped. I ended up doing a complete wipe and reinstall which fixed the issue. Apple support was excellent in staying (online chat, no charge) with me until my issue was resolved. I felt like this was a big enough issue that it should have been identified in the quality control process before launch. I'm definitely waiting a couple of months before upgrading our other Apple devices. Waiting for 9.1 is probably the way to go.

Apparently the issue persists on 9.1 so far. Haven't tested it myself.

I did not restore. I was afraid the problem would be reintroduced like you experienced. I did selectively import apps from ITunes. I decided that starting with a clean slate was my best option. Sure it's a pain but sometimes I use these instances as a chance to clean up my device and start anew. Make lemonade out of lemons So to speak.

I didn't know that Apple released 9.1 to the general public. Jspence444, are talking about 9.1 beta?

Yes, a friend's on the 9.1 beta and reports having the same issue.

It does *****. I wanted to go back to 8 too, but decided to press on...

Yes, I don't mess around in beta. I can barely stand cutting edge let alone bleeding edge. Hopefully Apple will incorporate this fix in the public release of 9.1. I'll probably confirm this with Apple before upgrading any other devices.

I had several apps turned off for using cellular data before installing IOS 9 and after upgrade I could not re-enable use cellular data for those same apps and have it stick. As soon as I left the settings screen for this, they would go back to their disabled state.

I contacted Apple support yesterday (9/19) and no one knew about the issue. A restore of IOS 9 would enable them to work but as soon as I restored the backup it would turn off cellular data for the apps and keep them off.

Ken, a senior tech advisor said my backup was corrupt. When i questioned him because I did not believe the backup was "corrupt", he hung up on me. Cant be that the problem is in IOS 9, it has to be something else. He said he was trying to help me, I pretty much believe that anyone who says they are trying to help me isn't doing a very good job of it if they have to try to point it out. Kind of like a car salesman saying he is working hard to get me the best price.

Yes, pretty obvious I'm still bugged about this as I ended up restoring the phone to IOS 9 and then reinstalling the apps from the app store. It took 4+ hours to get the phone as close as I could but still missing call history, text messages, etc.