You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Hello, I just updated several devices to IOS 9 and I noticed the Cellular Data Usage Restrictions are turned on. However, when I check the Cellular settings I am able to make changes under User Cellular Data for section. This is the same behavior with all upgraded devices I have. Is this a known issue?
Thanks for your help with cap data plan having this feature working is critical for my family plan and devices.
iPhone 6 Plus, iOS 9
I am having this issue as well for enterprise. After updating a couple supervised devices to iOS 9 the cellular settings are supposed to be restricted from being changed but this it's only half true. In iOS 9.0.0, when you shut off the items that you do not want working over cellular data and changes are not allowed for cellular data, the items that were already shut off at the time the restriction was engaged will stay off, even though they toggle back to green.
For example, let's say you toggled Music to not work over cellular data, then apply the restriction for cellular data changes, you'll still be able to toggle Music back over to work on cellular data so it APPEARS that it is back on, but as soon as you move away from the Cellular menu and come back Music will show as shut off for cellular data.
While this is really great for things that you already have shut off and restricted it's a real problem for things you NEED to have working over cellular data. For example, let's say that the App Store is something that you want to work over cellular data. If it the App Store is shut off after the restriction is applied, it is going to stay off until it is turned back on by the user.
So basically, any apps that you shut off in Cellular Data at the time the restriction to not allow changes was applied will stay OFF, even though the user thinks they toggled it to ON. Any apps that you leave ON in Cellular Data can be turned OFF by the user or turned back ON.
This is a real problem if you need something to stay ON.
I have the same issue. I talked to AppleCare. The guy said the only way is to restore your iphone. The engineers works hard for this issue, it'll be solved soon.
iOS 9.0.1 has been released!
Updating now! Hopefully this will fix it!
problem hasn't been resolved for me.....**** SAKES APPLE!!! Hopefully it's fixed for some of you out there....
Yep - problem also NOT fixed for me either.
Apple I hate you right now. You totally suck and I am going to smash this phone on the floor, and go to the store to buy a Samsung at this rate.
Didn't work for me either... *sigh*... 😟
Do a full restore
I am doing a full restore. 😠 I did one last time too for another issue.
But I am getting the NEW rose-gold phone this Friday. So, I had to setup a new phone anyways...
Full restore works, until you turn your phone off and on ... then the bug is back...
Those engineers were not doing hard to fix it. They were doing hard to eat peanut butters.
NO. Problem not solved at all.
WE ARE CURSING APPLE ON WEIBO(Chinese version Twitter) NOW
Feedback from China
Update:
iOS 9.0.1 is out as of today Sept 23, 2015 and many of us were hoping that it would include a fix for the per-app cellular data toggle switch bug we are all experiencing.
Obviously it hasn't. I spoke with an Apple advisor today who confirmed my guess that this update 9.0.1 was too far in development to go back and change it to fix the per-app cellular data toggle switch bug.
So we'll have to wait for iOS 9.0.2. I wasn't given an ETA for when that might be, but the rep thought probably "this month". So that means about 7 days - but it could be longer.
We'll have to keep waiting. But it seems Apple's aware of the issue and working on a fix.
What worked for me is to erase the phone and restore the phone using a previous backup anytime before 9.0. When you restore it, the phone will still have the latest update (you don't have to downgrade) but the cellular part will be working and on----- if (I believe) you had them turned on in that backup.
What happened was before the update I was traveling and turned most of the app's cellular data off. Then, I updated the phone when I had hotel wifi and those settings for app cellular got 'stuck'. So, whenever I turned it on and once I exit the menu, it will automatically turn off again. very annoying.
Nothing I tried helps. Only way is to go back to a previous backup that possibly had all of them turned on-- which fortunately, my previous backup did. I think if you have some apps turned off, you would be experiencing similar difficulties.
This is ridiculous, i'm paying for a service that i can't use at all even AFTER DOWNLOADING THE 9.0.1 UPDATE.
The problem persist and can't use data! So frustrating!!!
there is currently an update for iOS9.0.1
IOS 9 Cellular Data Usage Restrictions not working
