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Ios 9 cant enable mobile data for application(s)?

I was traveling while upgrading my device, and most seem to work as expected so far.

Since I'm careful with roaming charges, I disabled most of the apps from the mobile data setting page before I left, so I could read mail abroad without using alot of data in the background.


After upgrading to IOS 9, I can't seem to enable mobile data for any new apps.

The ones that were already enabled, is fine.. they can be disabled and then enabled again, but for example spotify refuses to use mobile data after the update,

I've restarted, soft reset, and every time the mobile data checkbutton is back to off if I go out of settings and in again (and it doesn't work).


Anyone else have this problem?

iPhone 6 Plus, iOS 9, IOS 9, mobile data settings

Posted on Sep 17, 2015 2:27 AM

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Posted on Sep 17, 2015 3:29 AM

I'm having exactly the same issue. Any apps that were switched off for mobile data use before the IOS 9 update will not now switch back on. I've reset network settings to no avail. Deleting the apps and reinstalling them doesn't seem to work either. I thought about using one of my recent backups to iCloud but oddly since the IOS update I no longer have any phone backups despite me previously backing up pretty regularly!

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Sep 17, 2015 3:29 AM in response to ElOllos

I'm having exactly the same issue. Any apps that were switched off for mobile data use before the IOS 9 update will not now switch back on. I've reset network settings to no avail. Deleting the apps and reinstalling them doesn't seem to work either. I thought about using one of my recent backups to iCloud but oddly since the IOS update I no longer have any phone backups despite me previously backing up pretty regularly!

Oct 5, 2015 12:24 AM in response to ElOllos

im having the same issues.. used wifi to update to iOS so when I updated the iOS most of my apps are not enabled to use cellular data. Now most of my apps can't use cellular data. so ****** off right now coz I'm not home all the time and always depend on my cellular data wherever I go.. Dunno what to do? went to Apple Store a while ago and those Apple employees did not help at all.... I tried resetting all my settings 3times today to no avail.

Oct 5, 2015 12:24 AM in response to PKoso75

IS that what support told yo? Clean install? I'm tempted to do that as I am desperate to enable cellular data for my other apps.. I don't think the next update will be released anytime soon.. I will never update on first day of release.. Ever...

Sep 17, 2015 6:16 AM in response to Community User

Yes , they told me to Restore , use it as new phone, install the app that is not working ( in may case are arround 50 apps), and try to restore the backup.

But they didn´t have any reports of this issue jet, I was the firts one to report this problem. The support first try to tell me that was a issue of restoring the backup not cause of Ios9. After told him all the steps I´ve done then he realize that is a Ios 9 issue.

Oct 5, 2015 12:24 AM in response to ElOllos

I aalso noticed with my reception dropped to 3G only after the update to IOS 9, I am always getting 4G reception before. I checked with my mate who's in the same network with me still gets 4G on his iPhone (IOS 8.1.4).

Ios 9 cant enable mobile data for application(s)?

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