No answers after more than 48 hours. So this is my email to support. If we all do the same maybe the hurry with the fix.
First of all I want to say that after the way my issue is been managed this is probably the las apple that i´m going to buy. I buy apple cause of the awesome support , I had issue with iphone before and remember to have a new iphone at my door 24 hours after.
This time my incident is really different and much simpler.
Before the upgrade to ios 9 i was abroad of my country so i disable the use of 3g data on some applications, i upgrade with out enable it. Once upgrade i was unable to enable the use of 3g in this applications.
I called apple support this was September 17 , at 10:49 am Spain local Time. The support tell me that it was not cause of the upgrade , even i insist that i was sure of it.
After i start searching in forums , and find more people with the same incident
https://discussions.apple.com/thread/7219665?answerId=28909011022#28909011022&ac_cid=tw123456
At the evening i call support again and explain again all the incident even give support the address of the forum.
For a fast workaround to mi incident I just asked to Apple to allow me and send me the information to downgrade to Ios 8.4.1 so I can recover my backup enable the data of that applications and upgrade again.
I know how to downgrade and is really easy , but I want apple to send me the info and the IPSW file so I dont loose my warranty in case anything goes wrong.
http://www.redmondpie.com/downgrade-ios-8.4.1-to-ios-8.4-heres-how-tutorial/
Is an easy workaround and Im pretty sure it will work. So how an Apple engineer is not able to give me any workaround in more than 48 hours, thats not acceptable.
I just saved away my last ios 8.4.1 backup , restore ios 9 as new iphone and i just fix my problem. Maybe some one could tell me to do that . But thats just a workaround, i hope i can recover my backup with the 222 application it configuration and layout, but by now i can at least work with my phone and check the email and whatsapp, is not a nokia anymore.
So by now thank you for nothing. Dont know what is happening in Apple but this is the way to loose clients like blackberry did in one year.
With steve jobs this thinks didnt happen.
Sincerely.
Vicente Gonzalez.