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Level 1

1 points

Ios 9 cant enable mobile data for application(s)?

I was traveling while upgrading my device, and most seem to work as expected so far.

Since I'm careful with roaming charges, I disabled most of the apps from the mobile data setting page before I left, so I could read mail abroad without using alot of data in the background.

After upgrading to IOS 9, I can't seem to enable mobile data for any new apps.

The ones that were already enabled, is fine.. they can be disabled and then enabled again, but for example spotify refuses to use mobile data after the update,

I've restarted, soft reset, and every time the mobile data checkbutton is back to off if I go out of settings and in again (and it doesn't work).

Anyone else have this problem?

iPhone 6 Plus, iOS 9, IOS 9, mobile data settings

Posted on Sep 17, 2015 2:27 AM

Best reply

JonnyLeeds72

Level 1

9 points

Posted on Sep 17, 2015 3:29 AM

I'm having exactly the same issue. Any apps that were switched off for mobile data use before the IOS 9 update will not now switch back on. I've reset network settings to no avail. Deleting the apps and reinstalling them doesn't seem to work either. I thought about using one of my recent backups to iCloud but oddly since the IOS update I no longer have any phone backups despite me previously backing up pretty regularly!

View in context

264 replies

Sep 20, 2015 7:11 PM in response to Eliemsd1990

Same issue here!! So annoying!!!!! i cannot use most of my apps when im out. Can we go back to IOS8? i would never upgrade to 9 if i knew this situation.

😠😠😠😠

5c with ios9

PamPons

Level 1

0 points

Sep 20, 2015 7:17 PM in response to ElOllos

I'm having the same problem... so frustrating!

Sep 20, 2015 7:32 PM in response to JonnyLeeds72

Yup same issue myself.

I tried deleting the app but same deal.

Sep 20, 2015 7:46 PM in response to ElOllos

I am having the same issue since I upgraded iOS 9 in the 1st day.😮 I thought maybe is my setting problem, but after i run through all the user replied, it seen that we did not have any workaround solution to temporary solve this.😟 We has been pay to use the mobile data BUT now we can't turn it on and somehow we Want to turn it off BUT it will turn on. 😟

Apple, kindly please fix the issue urgently. Is troublesome now!!! 😕 Please help.⚠

Sep 20, 2015 11:14 PM in response to ElOllos

I have the same problem! Does anyone knows if apple is already working on it? thanks

Phil1987

Level 1

0 points

Sep 21, 2015 12:27 AM in response to ElOllos

I am faving the same problem as well after i upgraded to IOS9, should i downgrade it back to IOS8 or should i wait for the next update?

Jayson90

Level 1

8 points

Sep 21, 2015 1:41 AM in response to ElOllos

Same here. Please fix this bug!

mpestova

Level 1

0 points

Sep 21, 2015 2:04 AM in response to ElOllos

I'm dealing with the same issue, updated software on the 1st day, while mobile data was disabled for some of my apps. Especially frustrating is that i can't use apps such as Mail, Dropbox or Viber, if not on wifi. Apple, please help!!

Sep 21, 2015 2:09 AM in response to ElOllos

I'm having the same issue as well. I can enable some of the apps like Instagram, Snapchat and Facebook but not all of them. It's so frustratin!

Sep 21, 2015 4:46 AM in response to ElOllos

I have the same issue. Any updates from Apple side yet ? Please help me out...😢

Sep 21, 2015 5:09 AM in response to ElOllos

Hi,

I am facing the same issue. Unable to access any of my application.

Apple: Please fix this.

Regards,

Janardhan(J)

schntzlr

Level 1

0 points

Sep 21, 2015 6:01 AM in response to ElOllos

I'm having the same issue since the upgrade to iOS 9. I don't know why but mobile data for Gmail got turned off and I can't get it to turn back on. Reinstalling the app didn't work.

Sep 21, 2015 6:46 AM in response to ElOllos

I'm utterly disgusted by this crippling glitch! I can't believe Apple can do such a mistake. They should have thoroughly tested on their own, and only release the iOS9 after it is safe for the users. This bug is very obvious and should not be difficult to detect and eliminate before releasing, unless the software testers are not doing their job...

DBusler

Level 1

0 points

Sep 21, 2015 6:52 AM in response to ElOllos

Same issue on my Phone (5s)...

After IOS9 update i am not able to change the mobile data settings for my apps.

Thats very anoying, because i have currently access for mobile data for Safari & WhatsApp...

@Apple: Please fix it imeddiatly - my phone is useless when i leaving a WIFI area!

Thanks!

rsang

Level 1

0 points

Sep 21, 2015 7:23 AM in response to ElOllos

I have the exact same issue. Absolutely crippling! Almost none of my apps now can connect via the Cellular network. So essentially, I'm carrying around a BRICK unless I get in range of Wifi.

Apple -- Shame on you for releasing an OS update with such poor failure modes analysis.

Users / Apple - Any solutions to this that work?

Ios 9 cant enable mobile data for application(s)?