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IOS9 upgrade mobile data toggle not working

Hi - I have updated to IOS9 and i have tried to toggle the mobile/cellular data toggle on pages and numbers app from off to on - it goes straight back to off.


what might be the problem? or does anyone know how to fix?


i've reset network data and also turned phone off and on.



thanks

iPhone 6, iOS 9

Posted on Sep 17, 2015 2:57 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2015 6:19 AM

I'm having the same issue. The "use cellular data toggle" won't stay on for Spotify, Apple Music, Wallet, and many other apps. I originally thought it was only the apple apps that were affected but it's just random apps. It's very frustrating and hoping there's a fix soon. I have "use cellular data" turned on in all of the areas it should be, I've reset network settings, I've tried all of the tricks, still the issue is there.

122 replies

Sep 24, 2015 6:39 AM in response to robrobedin

I have the same problem and have tried all the potential remedies with no success. I have contacted Apple support to lodge the problem and look for compensation. Apple cannot continue to issue ios updates with so many bugs and then have customers lose functionality because they didn't test properly. I would suggest all users ask for compensation since we are paying for mobile data and cannot use it. I don't know about the rest of you but my mobile phone plan is expensive and it really irks me when I can't use something that I paid for. Especially when it is due to a screw up that is out of my control. That said, Apple does not have a defined time to fix this problem. The latest 9.0.1 update did nothing to fix the problem.

Sep 24, 2015 7:33 AM in response to robrobedin

The same thing has been happening to me. I moved to an unlimited data plan and so started to flip data on my apps and it keeps switching them back to off. Talked with support and they had me reset my network connections, didn't work, updated to 9.0.1, said that fixed all the problem, but still not working. Apple said that they're working on another update to fix it.

IOS9 upgrade mobile data toggle not working

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