iTunes 12.3 doesn't recognize proxy settings
An older version has no problems. Everything works fine. Since I installed iTunes 12.3.0.44 today it can't connect to the iTunes store.
Windows 7
An older version has no problems. Everything works fine. Since I installed iTunes 12.3.0.44 today it can't connect to the iTunes store.
Windows 7
OK, now it works on me as well. I've completely removed iTunes with all relevant components. After that I reinstalled it and now the Apple Application Support version is 4.0.3.
If you want to look for the version you have installed, choose "Run Diagnostics" from the Help menu. You can deactivate tests about irrelevant things, but leave the "Network connectivity test" on. If you run it and it finishes, it will show you the report. You will see the version you have installed.
great!
iTunes 12.3.0.44
Apple Application Support 4.0.3
iPod Updater Library 12.0
Apple Mobile Device 9.0.0.26
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Not for me.
for me only the 32-Bit Version of iTunes works.
The 64-Bit Version have still the same issue.
Can anyone confirm that ?
Solved!
Thanks Jhochwald
wi3sl,
iTunes 64bit here, jhochwald's solution worked for me (Windows 7)
Works fine 12.3.0.44 x64. 🙂
Windows 7 Prof. EN x64
Help or ? and then Diagnostics
Select the tests to run, I did just the network tests. Run some tests and is able to show you the installed versions.
Here is what I had with the old Version:
Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
Parallels Software International Inc. Parallels Virtual Platform
iTunes 12.3.0.44
QuickTime nicht verfügbar
FairPlay 2.9.7
Apple Application Support 4.0.2
iPod Updater-Bibliothek 12.0
Apple Mobile Device 9.0.0.26
Apple Mobile Device Treiber 1.67.0.0
Bonjour 3.1.0.1 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote-Übertragung 3.06.1.3084
Gracenote DSP 3.06.1.3084
Should be:
Apple Application Support 4.0.3
Great news.
How the the Library handlind for you?
We change the Library location away from Drive C to D. And with this version the location is changed back to "C:\Users\Joerg.Hochwald\Music\iTunes\iTunes Media" in my example 😟
And we found another strange thing: I downloaded the version here in Germany, if I push the installation to clients in the US, everything is german after the first start. We never had that with any previous version.
I have two laptops... both running 12.3.0.44 one works... one doesn't.
Thanks, this worked for connection issues now they just need to fix the sync/transfer purchases issue
iTunes 12.3 doesn't recognize proxy settings