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Bluetooth connection not working with IOS 9

Tried to connect 3 different devices to my Ipad Air after the installation of IOS 9.

logitech keyboard, apple keyboard and Izettle device..

no go.


tried all three devices on an iphone 4s with IOS8 no problem. like wise all worked fine on the Ipad Air before..

iPad Air, iOS 9

Posted on Sep 17, 2015 8:35 AM

Reply
27 replies

Oct 22, 2015 1:11 PM in response to elolaugesen

Message from Izettle to all users... cheers elo

Hi Elo,


Recently we recommended that you not update to iOS 9.0 due to a Bluetooth problem. The problem causes Bluetooth to switch off when you try to pair the Card Reader Pro or Pro Contactless. The reader can't pair, and therefore you can't take card payments.


This problem has been fixed as part of iOS 9.1, which is now available. You can now feel free to update your iPhone and iPad.

In some cases, you may see an incorrect error message when you connect the card reader for the first time. You can read more on our Support Pages, where you can also contact us if you have any questions.

May 4, 2016 8:51 PM in response to elolaugesen

Hi there!,

For all of you still having the bluetooth pairing issue (mostly with keyboards) with any version of iOS (mine's 9.3.1, iPad Pro).

Check that you don't have any other device (Computer, cell phone, tablet, etc.) turned on and paired with the device you want to pair to the iOS device.

Today, my Apple Wireless Keyboard disconnected from my iPad and didn't pair until I discovered that my iMac was powered on and connected to the keyboard.

I hope this helps!

Bluetooth connection not working with IOS 9

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