iCloud Backup Broken After iOS 9 Upgrade

iCloud Backup on both my iPhone and iPad have been working fine for years until I upgraded to iOS 9. After the upgrade it said my latest backup was "Never". When I pressed "Backup Now" the progress bar flashed quickly then went back to saying my latest backup was "Never" (no error messages).


I decided to try turning iCloud Backup off and back on again. When I try to turn in on it says "iCloud Backup Failed. There was a problem enabling iCloud Backup.".


Any ideas or suggestions on how to fix?

iPhone 6, iOS 9

Posted on Sep 17, 2015 10:18 AM

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553 replies

Sep 29, 2015 11:26 AM in response to leJuan5150

This was a very annoying issue which has thankfully corrected itself for me. I've now switched to a 6s (which has other issues...thanks iOS 9!)


With my 5s, updated to 9.01, then backed up to iTunes. Then wiped and restored the phone with the iTunes backup. iCloud backups (including nightly auto backups) began working again. Same issue existed with my iPad after upgrading to 9. I followed the same steps and now my iPad gets nightly auto backups to the Cloud. I know that not everyone's phone, settings, apps and backup data requirements are the same. But, this worked for me.


Obviously there needs to be a 9.02 stat to fix a whole slew of 6s and iOS issues.

Sep 29, 2015 8:38 PM in response to leJuan5150

Hi leJuan5150


I experienced the exact same problem as in my note posted 14+ hours ago. After trying a 1000 different ways I finally got my backup to iCloud to work perfectly. Here is what I did: First I signed out of iCloud on my iPhone 5s. Then I did a full restart by holding down my power button and the desktop button simultaneously. I held the buttons while the screen went black and I released the two buttons when the Apple icon appeared. Once the phone was fully operational I signed back into iCloud on my phone and started the backup procedure. IT WORKED ! ! ! When the backup feature started working I checked my calendar & contacts and found that they were not syncing either. I performed a re sync of my calendar & contacts. Go to : http://www.macobserver.com/tmo/article/ios-refreshing-icloud-contacts-calendars for an easy set of instructions.


Hope this helps !


"harryneedshelp"

Sep 30, 2015 9:50 AM in response to leJuan5150

I just noticed that my iPhone 6 had not backed up to iCloud since 09.17.2015 when I installed iOS 9. My iPad Air (WiFi only), also upgraded to iOS 9 on the same day, had no problems backing up to iCloud. After hurriedly backing up to to iTunes I "Reset Network Settings"* on my iPhone 6 and back up to iCloud worked immediately.


* Settings/General/Reset(scroll down to bottom of page)/Reset Network Settings

When the iPhone reboots you have to re-enter your Wifi password.

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iCloud Backup Broken After iOS 9 Upgrade

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