You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

leJuan5150 Author

Level 1

11 points

iCloud Backup Broken After iOS 9 Upgrade

iCloud Backup on both my iPhone and iPad have been working fine for years until I upgraded to iOS 9. After the upgrade it said my latest backup was "Never". When I pressed "Backup Now" the progress bar flashed quickly then went back to saying my latest backup was "Never" (no error messages).

I decided to try turning iCloud Backup off and back on again. When I try to turn in on it says "iCloud Backup Failed. There was a problem enabling iCloud Backup.".

Any ideas or suggestions on how to fix?

iPhone 6, iOS 9

Posted on Sep 17, 2015 10:18 AM

Top-ranking reply

2manyusername

Level 1

10 points

Posted on Sep 17, 2015 2:34 PM

I have this problem too immediately after updating my iPad mini retina (model ME280LL/A) after upgrading to iOS 9.

previous version was 8.4.1

I have just completed a backup before the upgrade.

guess I better not update any of my other iDevices?

This is an major problem.

View in context

553 replies

ermalai

Level 1

0 points

Sep 26, 2015 8:25 AM in response to jrez007

I reset my network settings, I logged out and logged into icloud, I deleted back...tried every possible option. still my icloud back up is not working. it hangs with msg - estimating time and the minutes keep increasing 6 hours..and no progress at all. what the **** has happened will apple solve the problem? wil apple be courteous? why apple doesnt respond?

Sep 26, 2015 8:29 AM in response to ermalai

Everyone is experiencing different versions of this issue. There is no reason to believe that it is not being worked on, as it affects lots of people lots of different ways. Apple is not going to respond here, since this is a user to user support forum, and until they get to the bottom the issue, there is really nothing they can tell us it doesn't seem.....

In the mean time, it would be a good idea to back up to iTunes, if you can, and be sure to keep your photos imported on a regular basis.

Cheers,

Sep 26, 2015 8:57 AM in response to gail from maine

Or they could upgrade to 9.0.1. Or mention that they did but it didn't work. :-P

Sep 26, 2015 9:09 AM in response to troutuort

Yeah - there's that!!! 😁

Sep 28, 2015 1:28 AM in response to leJuan5150

I think this is the issue, so we are waiting for an update to fix it.

http://www.forbes.com/sites/gordonkelly/2015/09/27/apple-ios-9-third-problem/

Sep 28, 2015 4:26 AM in response to leJuan5150

I Have the same problems. Just adding my post in the hope that the more posts about this there are, the more likelyhood of Apple resolving the issue will be.

jrez007

Level 1

8 points

Sep 28, 2015 5:10 AM in response to D.Bartonsky

I had the same problem. First time I've upgraded my phone on an "off year". Got the 6s. Restored from backup (not as new phone) and the problem is fixed.

FrateTAC

Level 1

32 points

Sep 28, 2015 5:22 AM in response to leJuan5150

Actually seams that iOS 9 (and 9.0.1) has more bugs than features: broken iCloud backup, tons of graphic glitches, even lots of lag in my iPhone 6...

What're you doing Apple? WAKE UP!!

Sep 28, 2015 5:27 AM in response to saeed.ayman

TThanks, the fixed my back up issue. Appreciate you sharing your solution.

cbud97

Level 1

16 points

Sep 28, 2015 11:08 AM in response to leJuan5150

Same issue on my 6 running 9.01, however on my iPad Air 2 I am running the public beta 9.1 and it backed up just fine last night as usual. So obviously a fix is out there.