After ios9 update my emails with attachments won't open and say "message not yet downloaded from server". They were there previously. How do I get them back?

It occurs to me that Apple seem to have forgotten why POP is so named. POP stands for "post office protocol" and is very deliberately named because the idea is that you go to your email server (Post Office), read the email (letter), and take the emails away with you. In most cases servers (mailmen) actually push these emails (letters) to you on your home device (mailbox). I assume that in Cupertino, Apple employees go into the post office to read their mail and leave the letters there in the PO boxes for ever, rather than take the letters home with them! Except that outside of California, you can't read the letters if the Post Office is closed, or the mailman doesn't turn up (ie no connectivity)....

Whitlam75 wrote:

I've tried 2 alternatives - and neither worked for me. Alta Mail works like an IMAP account - so after you have downloaded and read email on your device and then go to an area with no reception (plane, ship or in my case 150km from the nearest town with reception) you get placeholders and the app tries to download the content again. It doesn't seem to store the email on your device.

i Also tried MyMail - downloaded the email to my iPad (& phone), later after the email was downloaded to my PC all the email disappeared from the iPad - not even a placeholder.

I'm going away mid week into heavy forest area - without phone reception - I'll need access to email content, as nothing on the iPad / iPhone seems to work since iOS9 (Apple or 3rd party apps) as a proper POP3 account, I'll take my smallish Windows 10 touch screen laptop - at least Outlook on Windows stills works correctly for POP3. Makes you wonder then why still have an iPad.......

Hi Whitlam75

when I configured Alta Mail for the firsr time, I had the same experience. Meanwhile it works fine. The problem with my setup was the automatic configuration. After input of my mail address and password Alta Mail came up with a setup that seemed to work, but it was configured as IMAP. I deleded the automatically generated setup (account) and configured my mailbox as POP manually step by step and voila, works as POP to be expected. I like the simplicity of IOS Mail still more! But not while deleting my content!

REgards

SailorJamie wrote:

It occurs to me that Apple seem to have forgotten why POP is so named. POP stands for "post office protocol" and is very deliberately named because the idea is that you go to your email server (Post Office), read the email (letter), and take the emails away with you. In most cases servers (mailmen) actually push these emails (letters) to you on your home device (mailbox). I assume that in Cupertino, Apple employees go into the post office to read their mail and leave the letters there in the PO boxes for ever, rather than take the letters home with them! Except that outside of California, you can't read the letters if the Post Office is closed, or the mailman doesn't turn up (ie no connectivity)....

YEp, and we all like the fact, that we can also go to the Postoffice, take a duplicate of the letter with us and leave the original in the Mailbox, several times if we want. Later we have only one who finally takes and stores the Original with him, leaving the mailbox emptied. The real point is: The one(s) who took the duplicate version with him is not forced to throw away the duplicate, just because the 'master' took the original.

Your experience with myMail has "not" been my experience with this 3rd party mail app. My POP Verizon mail was automatically set up by myMail (just entered my email addr and password, and that was it), and has been working error free since I installed it. Email previously read and downloaded to my iPad does "not" get deleted, even after reading and deleting those same emails from my home laptop pc, which is exactly how I expect a POP account to function. Somehow, the myMail app on your mobile device automatically set up your email account as IMAP instead of POP.

mike245 wrote:

"From a business perspective (I am a self employed Professional Engineer), this is a disastrous outcome. I now have a very expensive iPhone and iPad that has deleted years of important work information. I don't know yet whether the old emails can be restored from the iTunes backups I made before "upgrading" to iOS9."

Not happy hearing about your 'disastrous outcome'. The best protection is redundancy that is both reliable and under your control. I don't see backing up to the cloud as necessarily dependable and it's definitely not under your control. If the iPad is your primary device (the one that removes mail from the POP3 server) that device (in my opinion) should be backed up to a source such that if the iPad dies altogether you could easily restore your data on to another device. I back up a MacBook Pro every day and the backup has saved me more than once. My laptop runs OSX not iOS and I don't know if the same backup methods work for both Operating Systems but it should be easy to track down.

You mention iTunes backups made before you upgraded to iOS9. Restoration of data from those backups depends I think on where the backups reside. Good luck!

Thanks Rontu2. I use my iMac as my main device and I do have all my emails there, and they back up to my Time Machine. The issue is that the pre iOS9 emails have been deleted from the iPhone and iPad, so I don't have access to them when I am not in my office, which is (was...) a key feature for me.

It's definitely an iOS9 issue. My old iPad 3 is on iOS8 and has old emails on it, that iOS9 has deleted from my iPad Air. Frankly it's a mess from Apple and they need to sort it out pronto.

mike245 wrote:

"I use my iMac as my main device and I do have all my emails there, and they back up to my Time Machine. The issue is that the pre iOS9 emails have been deleted from the iPhone and iPad, so I don't have access to them when I am not in my office, which is (was...) a key feature for me."

Glad to hear you have all of the data on the iMac and back it up. Using 3rd Party Email such as MyMail or Alta Mail is the only workaround I've seen reported as working for POP3 mail on iOS9. Since you have all the emails you could send yourself those needed on your iPad. At this time there is no ETA on when a fix will be available and Apple probably won't even discuss this until they release an update.

I am experiencing this problem with my iPad Mini MD523LL/A with the iOS9 9.0.2 (13A452) upgrades, but this does NOT occur on my iPod with the latest iOS 9.0.2 (13A452). I also lost much of the content of my NOTES app on my iPod when the first iOS9 upgrade occurred. A little more vetting would be helpful, please.

I have an iPhone 5 and since updating to iOS 9 I have a lot of emails that are affected by the issue "Message not Downloaded from the server". Is Apple going to resolve this?

I am also having this problem need to put a fix out soon it is a big problem for me ,

Same problem on my all iPhone's and iPad's. This must be a bug in OS.9 because the problem occurs since the update only.

Hope that Apple will repair this bug soon.

There is no option (for me) on MyMail to configure as POP3, the auto settings from my ISP sets it up as IMAP. Got Alta Mail to work correctly. The Apple email app is still the best - if only it worked correctly with POP3!

Fawdon123 wrote:

"I have an iPhone 5 and since updating to iOS 9 I have a lot of emails that are affected by the issue "Message not Downloaded from the server". Is Apple going to resolve this?"

The best way to put Apple on notice is by using their feedback link: http://www.apple.com/feedback/iphone

Reports on this forum are that use of a 3rd Party email app such as MyMail or Alta Mail is a credible workaround.

IiOS 9.1 release update. Apple insider (a great source) have published an article detailing the latest ios9.1 beta release. If you select the comments tab at the bottom of the article there is some useful discussion on this issue and likely release dates. Suggest anyone interested has a read and then continues to monitor to get the latest news on release and contributor feedback once it's been available for a few hours. My normal procedure is to monitor the comments on the release article for a few hours before upgrading to avoid any serious collateral

http://iphone.appleinsider.com/articles/15/10/12/developers-public-beta-testers- receive-fifth-ios-91-beta

Will 616 wrote:

"

IiOS 9.1 release update. Apple insider (a great source) have published an article detailing the latest ios9.1 beta release. If you select the comments tab at the bottom of the article there is some useful discussion on this issue and likely release dates. Suggest anyone interested has a read and then continues to monitor to get the latest news on release and contributor feedback once it's been available for a few hours. My normal procedure is to monitor the comments on the release article for a few hours before upgrading to avoid any serious collateral"

http://iphone.appleinsider.com/articles/15/10/12/developers-public-beta-testers- receive-fifth-ios-91-beta

Thanks to Will 616 for this article. I found the very last comment posted by Bat Cat addresses this issue:

QUOTE:

Does anyone know if 9.1 address the problem with pop/smtp email in iOS 9. There are several massive threads running on Apple forum highlighting total loss of devices email archive. The reports appear technically literate and include detailed evidence and level 7 confirmation of the issue. The users affected come from all corners - Australia, US, UK, Croatia! Evidence confirms it is not a email provider issue and isolates the problem to iOS 9. I would be really grateful if a) any pop/smtp users can confirm the issue has not transferred to OS X El Capitan and b) any beta testers can confirm that this latest iOS 9.1 beta fixes the issue.

UNQUOTE: