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I cannot search email with IOS 9

After upgrading to IOS 9 I am unable to search for historical emails.

iPhone 5, iOS 9

Posted on Sep 18, 2015 3:47 AM

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57 replies

Sep 25, 2015 3:21 PM in response to maj1614

I Tried and what I am missing is all of my email folders, which contains many important information. We can retrieve deleted email or photos but not the folders there is no way to retrieve them. OMG all of my purchase information in one but then there are more folders wit very important information. I don't know what to do but since the first IOS9 they wanted us to download and I did I lost all of my identity and password information and I couldn't get in to to many things including all my games. I worked on it for hours before contacting Apple. After that was worked out I was told that the bug fix was coming the next day, then I lost all my folders. If let's say I deleted them by accident how I wouldn't know but let's just say that happened, there is no where or know way of me or you I think I'm told to retrieve the folders no where to go to find deleted folders also, unless some out here can help me. I really am lost, upset, and now stressed. I have a couple of emails in my folders that are from President Obama and Michelle, plus a whole bunch of senators and congressmen and woman all about the work I had done for many on issues. ALL gone and no where to go to retrieve them like you do on my laptop,or my emails here and photos here by going straight into delete or trash to get them. I am so very upset and I hope Apple will one day correct this problem because even today for a few hours they couldn't find a solution. Can someone out here give me information how it can be done. Thank You Michelle 😢

Sep 26, 2015 5:40 AM in response to maj1614

Well, after the last two posts, I gave the sputtering search engine more time. After something more than two minutes, that blue progress bar staggered to life and returned a result. So, I concur with these last observations.


But I am compelled to say that a search engine that takes over two minutes to work is definitely broken. Apple does have work to do.

Oct 6, 2015 9:08 AM in response to SgtBuck

Well I no longer have the problem with the slow searches. All I did was do a Restore and then an Update from Backup. (make sure you do a backup if you don't have a recent one so you don't lose any of your mail settings, apps etc). It will automatically install the latest ios version.


Now all my searches bring up results within 5 seconds like they used to. Here is a link:


https://support.apple.com/en-ca/HT201252



I can only assume something got messed up on my initial upgrade to ios 9 and it had to be redone.

I cannot search email with IOS 9

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