icloud not backing up after ios9 upgrade

Winston is right. There are a bunch of different problems that people are running in to: 0 bytes shown in backup, incorrect space taken by backup, iOS 9 backup failing to complete, only iOS 8 backups being shown, etc. Whilst Apple are working on fixes, iOS 9 iCloud backup failure is not a certainty: the iCloud backups will work every now and then on iOS 9.x, and it is possible to retrieve or restore from that data.

Try to reboot your Mac and your iPhone. I'd recommend not to use iCloud backup at this moment and stick with iTunes.

For me, ALL devices with 9.01 WILL fail iCloud backup:

- iPhone (5S, 6 and 6+)

- iPad Mini 3

- iPad Air (1 and 2)

Some of these were synced to iTunes and some were not. The iPad Air 1 was never backed up to iCloud. The only consistent thing is 9.01. Googling it show that people with 9.01 failed the iCloud backup. This seems to be the "App Thining" issue that caused the iCloud Backup bug.

http://9to5mac.com/2015/09/24/ios-9-app-thinning-delayed-icloud-bug/

Interestingly, I picked up an iPhone 6S Plus and iPad Mini 4, which still have 9.0 and iCloud backup WORKS.

@Winston Churchill "...a tantrum"?

LMAO... Hey, at least I don't call accuse people of "an uncontrolled outburst of anger and frustration". I don't throw tantrum, it is.. ah.. what was it? "Wholly incorrect and misleading".

I had the same problem, I set up my 6s and realized that I could not back up to iCloud. I then checked my iPad and iPhone 6 and those have not backed up to the iCloud since 9/16 the day I updated to 9.0. After spending way to long troubleshooting and then even longer troubleshooting with tech support, I figured it out. Tech support by the way thought it was my apple time capsule so that was a 2 hour necessary detour to network support and then back to iOS support for the 3rd time during the phone call ugh.

So the answer is you need to go to settings, iCloud sign out. Then sign in, back up now and it worked on all 3 devices.

I am waiting for my apple advisor to call back so that I can tell her that I don't need this sent to the engineers as I have resolved my own issue.

I really hopes this helps everyone!

Same issue. Next backup 0, No "Backup Now" button...all the normal stuff, none of the "suggestions" worked. My Air is NOT updated and working fine on the backup. I am sorry but come guys!! I get and understand these updates are HUGE and complicated and I totally am supportive of dealing with rollouts having issues (god knows I have been on the other end a few times) but something as simple as "phone does not back to Icloud up after upgrade" would be something they should have noticed and at least stated that "You may or may not have issues with backup to Icloud after this update...we are working on it!" I even waited to 9.1 to do the update to avoid some of these "LARGER" (yes I am yelling...did they notice?...;-) and obvious issues. Anyway......heading to ITunes for now till its sorted out..(Idea!! get some of the 600 guys working on Titan to ID some of these things before the release..I know they are just Car Guys but even they would have noticed the backup was not working! ). Love ya Apple!!!

Didn't work after all. Tried to do another backup and it failed on all devices. Called back apple, escalated to engineers.

Hope they fix this already Total BS

Ok...so to be fair..this just came out today in Forbes (and it was in 9-5 as mentioned above...). Credit for being open about it. (App Splicing will be cool when it can be powered up!).

http://www.forbes.com/sites/gordonkelly/2015/09/27/apple-ios-9-third-problem/

Yeaaa Randal..

Its not going to work for now. Do the backup on ITunes. Bets that they will get it back online during the next update (which I bet is this coming up week).

I'm frustrated because I got a new iPhone and with iCloud not being able to backup, I feel like I can't transition to my new phone! I'm sure there's another way, but I don't want to lose anything! UGH!

Use iTunes for now. I resorted to that and was able to restore to the new 6S Plus.

Make sure you do encrypted backup if you want to restore sensitive data like Goog,e Authenticator.

If your device is managed by your company via an MDM then it might be causing your issue. I found that our MDM was set to not allow docs to be sync'd to iCloud and something in iOS 9 is causing this to block backups in iCloud as well. This is a change in iOS 9 that didn't exist in previous versions of iOS. Check with your companies mobile administrator to see if they can verify and maybe fix this for you.

Sorry, but what is MDM?

Mobile Device Management. Mobile Iron is one of them: https://www.mobileiron.com/en/solutions/mobile-device-management-mdm

same issue for me. Along with others such as contacts not syncing. I was on chat last night for over an hour and the problem could not be solved for the contacts and calendar. Have been advised to completely restore phone back to original settings and start all over again. Will try it when I have time. Not looking forward to that task now I cannot do a backup to icloud either. Guess I will use the itunes method. Apple, please sort these glitches out!! Thank you!

littlelune2003 wrote:

Apple, please sort these glitches out!! Thank you!

Apple are not here. Try Feedback

Cheers

Pete