Contact name missing from text message since iOS 9 upgrade

I've tried turning MMS off and on, disabling dial assist, and finally now deleting the conversation from the person whose number is showing up. Still nothing, hasn't fixed the issue. My next option is downgrading to iOS 8 again.

Apple? Hello? It's been months now, anyone listening?

OK, a reboot of my phone after deleting the conversation seems to have fixed this.

Just a shame I had to delete all my messages from the past 4 years.

I have the same problem. I phoned Apple Support. They told me to 'erase all setting' but it didn't work. They are calling me again later to see how I got on.

They don't seem terribly aware of the fact that so many people have this problem. They say that bugs can appear with a new update that's why they want to hear from their customers!!!! I told them to look at this website!

I reported this to Apple support actually. I was lucky enough to have someone that was familiar with the case with a victim with much more inconvenience to them than me. There is a work around that involves someone sending a message to you on the lock screen but opening the message in the client. I will post it once I get the instructions on this from them again.

I will have to say it is certainly not ideal having to do the above. I outright refused to erase and restore my phone was no guarantee that it would solve the problem. The other suggestion was resetting all settings in my phone, but that would mean I would have to reaasociate all the wifi hotspots I normally use. Either way I'm waiting patiently for this fix to come through.

There is a simple fix for this outlined in previous posts. It worked for me although it's not the most ideal way. All you have to do is to delete the messages from the person it's happening to. Delete the whole conversation. When they send you a new message, it will be fixed. I know you may have precious messages from this person or messages you want to keep. I suggest you screenshot them and save them that way then swipe left on the conversation and delete it. Simples.

For those who do NOT want to delete their conversations. Not ideal - but it works.

Restart the phone.

Once restarted do not enter the passcode, simply lock the phone.

Have someone send you a message

Unlock the phone and read the message.

Lock the phone, and have the same contact send a text message.

Same problem I don't know how to fix, its so annoying when my phone is on charging and im sitting in living room, ipad rings and i dont know who is calling

Turning Dial Assist off in Phone Settings worked for me, even when I turned it back on! Can't believe the iOS updates hadn't fixed it already.

I had same problem, just with my two most frequent texters. Deleted all my text history for those two contacts which helped for a while but problem now transferred to other senders too. Tried changing setting as per other suggestions and have set messages to only keep for one month. really frustrating. Using iphone 5s, ios9.1. So think twice before you delete all your text history!

Thank-you! this worked, I was going insane with this!😕

I had this problem on my iPhone 5 after upgrading to iOS 9 and again on my new 6s. What I've found is that any contacts using iMessage show the contact name on the lock screen or the pop up message. Anyone texting from a non Apple phone so using SMS shows as a number on lock screen and pop up. However everyone shows up correctly with their names in the conversation thread when I go into messages.

norhing suggested has worked to change that, but at least I can identify which are the numbers causing the problem and kind of why

Thankyou SO much for this post. Been driving me nuts since iOS9.0

Yes, my problem too. I have a brand new iphone 5s - bought out of my hard earned cash. I've tried everything - all the tips recommended by other users and even a very long day conversing with the Apple Support help desk. Many solutions were tried - every setting tweeked and even a full reboot - but no luck. My 'problem' was escalated through four sets of hierarchy (with me having to re-explain the issue at each step - grrrr) and finally I was transferred to a very helpful woman (Angela Breen, iOS Senior Advisor, UK & Ireland) who initially assured me that my problem would be solved with her help - I just had to be patient ... A week later she advised me that she had discovered that my problem was a 'known issue' and the tech people were working on a solution and to expect an update at any time. You can imagine my excitement about installing iOS 9.2.1 and my subsequent disappointment that I'm still left with the same problem. I feel very disappointed and frustrated.

I'm also having this issue since I updated my iPhone 5 from 8.4.1 to iOS9. Not all contacts but a few are showing as mobile number instead of their name. I have turned off iCloud contacts and used my Gmail contacts, turned off Dial Assist, rebooted phone, restored from backup, still no joy. I really hope Apple solve this issue.

Also having this issue - only showing numbers instead of names for a few contacts, but no listed fixes have worked. Please fix this asap Apple!