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Contact name missing from text message since iOS 9 upgrade

Contacts are saved but since the iOS 9 update, when I get a text message, no name appears only the telephone number in the notification screen? But I open the text, the name appears at the top, just when initial text notification comes through.

Bizarrely this only happens with a few people in my contact list.

I have tried a soft reset. Network settings reset and a re install of iOS 9.

I have also deleted the contact and re added them.

I have changed the number in the contact page as +44 7xxx xxxxxx, I have also changed it to 07xxx xxxxxx.

Nothing is working.

Is anyone having the same issues and if so are there any workable fixes. This is driving me insane.

I have an iphone 5s 16gb.

Thanks for your help.

iPhone 5s, iOS 9

Posted on Sep 18, 2015 9:02 AM

Reply
71 replies

Sep 27, 2015 10:30 AM in response to iphone_guy79

I have reported this to Apple today via the bugreporter (twice, as it crashed...!) so we'll see if there's any response. The issue is infuriating. It's all very well having force touch and hand off etc. etc., but if the phone won't actually work as a phone... I've looked at all the forum threads and suggested fixes and can't find a solution. I think this is an iOS9 glitch and it needs to be sorted by Apple. It seems to be affecting a lot of people, so fingers crossed...

Nov 7, 2015 3:35 AM in response to jadetherotty

I can confirm @jadetherotty's fix:

deleting the conversation with anyone who shows up as a number on the lock screen fixes the issue for new messages. I was hoping not to have to do this but after a few updates it would seem that it's not going to be fixed by apple so it doesn't look like we have a choice!


It does seem odd that it's not a wider issue despite many of my family and friends have it, I wonder if its to do with using gmail for contacts and not icloud or something?

Contact name missing from text message since iOS 9 upgrade

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