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i was just using my phone but then my phone stopped responding to the touch and now i can only use the buttons but i can't even turn it off because the un responsive screen.and now i can't use anything
iPhone 6, iOS 9
Force restart the phone. No data will be affected when you do this. To force restart your device, press and hold both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.
The post was marked as solved, so, I guess there was a solution for their problem. Did you try a reset as suggested? What particular problem do you have and what other steps have you tried?
I just completely reset my iPhone 6 plus and now I can't set it up because of the non responsive screen.
Two weeks without a phone? I could not do my daily work without my phone. So, did they fix it?
This is exact behavior i am seeing on my phone as well 😟 Sad state that i cannot even attend calls many a times .
Have you taken it to an Apple Store? From what you describe, it does sound like a hardware failure as you were told by the place you took it.
Hey thanks for the response I'm in the uk. I'm really not sure what I'm going to do I've managed to get into my phone now but it's still next to useless!!!
i totally understand but this happened with my iPad. the lock screen, home button, siri... nothing is working
I have the issue on my other iPhone ,I cannot even slide the force restart what should I do?
my iPhone 6 screen is unresponsive and i can't restart is either
