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email attachments lost for old emails after update to iOS 9

After upgrading to iOS9 I have lost all my old email attachments

iPad, iOS 9

Posted on Sep 19, 2015 1:49 AM

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33 replies

Oct 13, 2015 5:34 AM in response to checkmate1952

I have been having this problem ever since I received my 6S Plus. Despite several long conversations with Apple support Tiers 1 and 2, and the problem being submitted to their software engineers, along with all my evidence, 2 weeks ago, I have still been unable to elicit a reply from Apple with an estimated resolution date. This is completely unacceptable, I have purchased a £699 phone and in my opinion it is not fit for purpose. Other than returning the phone and buying a second hand 6 Plus running 8.3, I don't know what to do. I will be travelling again at the end of the week and if my emails don't remain where they should be, I may find myself without flight information, hotel reservation details and other necessary information. It is disgusting that a new phone and iOS version is released in this state and nearly three weeks later, no sign of a solution. A definite thumbs down for Apple this time round despite a fantastic phone.

email attachments lost for old emails after update to iOS 9

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