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Iphone 5 phone screen frozen after ios 9 update. Can't see recent calls or missed calls

My iphone 5 is stuck after ios 9 upgrade. When i go to the "Phone" screen, it's frozen, can't switch to other tabs like "Recent calls", "Favourite", etc... And in Setting, the "Phone" tab is also stuck.


already tried hard reset so many times.


Could anyone help please~~~~

Thank you in advance

Mac mini, OS X Mountain Lion (10.8.4)

Posted on Sep 19, 2015 8:51 PM

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Posted on Sep 28, 2015 12:18 AM

I had the same problem after upgrading my iphone 5s to iOS9. There seems to be some problem in the backup generated before the upgrade. I did a factory reset and setup the device as a new phone (did not restore backup) and then synced all my contacts, apps and music from the cloud.

Everything works perfectly fine now. But i ended up loosing - all my old messages, any app data on the device - chats, games scores etc. 😟

I had a problem with by camera app also freezing, this also got resolved.

28 replies

Oct 12, 2015 2:25 AM in response to mzamie

Well, I got it fixed on my own.

Follow the below given steps.


1 - Take a separate backup pf your contacts (great if it's in iCloud)

2 - Take a backup of your images (great if it's in iCloud)

3 - Erase your iPhone completely.

4 - Do not restore the backup taken by the computer.

5 - Go for a fresh start

6 - Sync the backed up images and contacts


Enjoy your error less ride now. This has truly worked for me.


Regards

Gautam

Oct 24, 2015 6:03 AM in response to panda84

Hi,


I recently updated my iPhone 5 (16GB) to iOS 9.1 and all my apps seem to be working fine. However, the Phone Icon is unresponsive. After clicking the Phone icon, the screen freezes at "All Contacts" and I am unable to access "Recents", "Keyboard", "Favorites" etc. After a few seconds, the icon/app crashes. When i start it again, the problem persists. I am unable to make a single call, nor access my contacts. Kindly help me.

Dec 7, 2015 5:10 PM in response to panda84

HI guys

I have the same problem on my Iphone 6s 64 gig the call screen is frozen


i could not resolve this problem on my one but I found the other way to make callswhat you can do is go to messages, press add recepient and then choose from the contact list whoever you want to call, then double click on the contact from"to" field, and here you go you ll have a button to call the contact. The same way you can add a new contact and make a call if you do not have him her in your contact list. But the recent calls history - yes still can't access it but still this will be enough until apple testers will finally do their jobs better and start testing ios releases properly.

Iphone 5 phone screen frozen after ios 9 update. Can't see recent calls or missed calls

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