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iOS 9 Push Notification Problems

After installing iOS 9 the push notifications for apps like whatsapp are not working correctly.


No sound or vibrate when I get a message? which is rather annoying.


Also when I take a photo inside the app the volume for the music drops to zero.


I have a 6+ and a 6 and they both have the same problems.


Anyone know if someone is working on a fix?

iPhone 6 Plus, iOS 9, null

Posted on Sep 21, 2015 7:10 AM

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Posted on Sep 21, 2015 11:18 AM

I am having this problem also on an iPhone 6. Push notifications and badge notifications are not working for several apps, both default apps and third-party. This is particularly a problem for Reminders as they are no longer indicating due and overdue tasks.

112 replies

Nov 5, 2015 7:48 PM in response to titanium155

I have this problem too! I just downloaded another mail application because I got tired of updating new mails manually. I really liked the default mail app so I was so disappointed. It was working really great until I updated to iOS9 😟

I also paid for some app and it just stopped notifying me. I uninstalled and reinstalled but it's still the same !!!

I regret updating to iOS9... seriously what's going on??

Nov 12, 2015 8:21 PM in response to titanium155

I have a similar problem too, when I do not use the phone for a few hours, the push stop working. I have to go into the app or unlock the phone. I have observed this with whatsapp, hike, telegram(intenet based messengers). it works well for sms notification.

Please help , this is really annoying.

I have updated to IOS 9.1 but this is still not fixed.

I have used the link and raised a bug bu is there anything else that can be done?

Nov 12, 2015 8:34 PM in response to Philly_Phan

Hi Philly_Phan,


i contacted apple support but it was disappointing experience, I was on call for many hours and multiple times, tried all that the suggested(re-installing, recovery mode etc etc,, but they are not taking it forward proactively to the testing team and development team saying notifications needs a thorough re look.They told me to wait for 9.1, and issue still persists, never the less , i will try calling them again.


Thanks a lot

Nov 16, 2015 3:26 AM in response to titanium155

I am having the same trouble with Mail. I don't seem to be getting notification of new messages. I just noticed however that the settings for Notifications-->Mail appears to have been set to "none" for each of my mail accounts. Toggling them back on appears to have fixed the issue.


The question is why were they toggled off...seemingly on their own.

Dec 10, 2015 7:16 AM in response to sebastianalvarez79

Two days ago we just turned in our 6SPlus for a new one because the phone was constantly crashing. The "crashing" one, however, was getting push notifications for e-mail. The replacement phone does not! Also, the day we got the replacement phone, iOS 9.2 became available and we updated to it (from 9.1). Can't say (because we didn't notice one way or the other) if the replacement phone was getting push notifications using 9.1. I have a call in to a supervisor at Apple support, but I am not optimistic.

Dec 12, 2015 12:21 AM in response to UrienRakarth

As mentioned earlier in my post, I had problem with notifications mainly with whatsapp and other internet based chat messengers, I tried 9.2 and looks like notifications are working better now. However if there are consecutive messages then it rings for the first 1 and not for the subsequent messages. As the update had also mentioned about locked screen notifications, looks like its better now if not perfect.

Dec 12, 2015 8:35 AM in response to dkasan99

I Was on call for many hours on multiple occasions (wasted my weekends) with the manage. Tried various things suggested by them. Finally told them to convey this issue to the testing team for thorough testing and get it fixed. After that I don't know if they have really done it. Very disappointed that basic notifications are not tested properly.

Dec 12, 2015 9:25 AM in response to Sultan2710

Apple seems to have changed the way notifications work sometime in the last year.


I have a 6+ and now also have a 6S+. I setup the 6S+ with the backup from the 6+ and once that completed, the notifications on the 6S+ didn't work. The solution? To either setup new or reset settings. Resetting the settings works until I turn on the 6+ then the 6S+ notifications quit working until I turn off the 6+ and reset settings on the 6S+ again.


I then verified the same exact thing happening if I tried restoring the backup from my 5S to my 6S+. The notifications work on the 6S+ until I turn on the 5S and try and use it. Once I turn off the 5S and reset the settings on the 6S+, the notifications will start working again.

iOS 9 Push Notification Problems

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