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Level 1

26 points

ios9 update -> now touchscreen problems

Ever since I updated to ios 9, my iphone 5s touchscreen is acting crazy. The accuracy of where I touch or slide vs. what the iphone thinks I did is completely off. The phone seems to have a mind of its own too, it starts opening apps and stuff when I'm not even touching it. Then other times it freezes completely for 5-10 minutes. It is nearly impossible to shut it off because it won't swipe when I initiate the turn off screen. The home button works fine. Every once in a while the phone will act normal for like 15 minutes and then it goes crazy again!! Anyone else?? This just started a couple days ago after I did the ios 9 update.

iPhone 5s, iOS 9

Posted on Sep 21, 2015 9:02 AM

Best reply

mario49

Community Specialist

Posted on Sep 22, 2015 9:05 AM

Hi beecccca,

Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone can't be powered off and the touchscreen is opening apps on its own. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support

Restart your iPhone, iPad, or iPod touch - Apple Support

To force restart your device, press and hold both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo.

Cheers

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316 replies

rch011

Level 1

4 points

Jun 15, 2017 4:09 PM in response to beecccca

yes

ios9 update -> now touchscreen problems