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Apple Watch doesn't open native apps on WatchOS2.

I Updated my Apple Watch to WatchOS 2 but it doesn't open native apps at all! What can I do?

Apple Watch, watchOS 2

Posted on Sep 22, 2015 3:53 AM

Reply
47 replies

Sep 28, 2015 1:32 PM in response to Biransider

Hi there Biransider,


It sounds like none of the Apple apps are loading for you at all on your Apple Watch. I would suggest also taking a look at the information in the following article which addresses unexpected behavior with apps on an Apple Watch, named:


Get help with apps on your Apple Watch


This section in particular:

If an app won't open or unexpectedly quits in watchOS 2


  1. Try to open the app again after each step:
  2. Place your Apple Watch on its charger, and connect your iPhone to power.
  3. On your iPhone, open the Music app and play a song.
  4. Open the Watch app on your iPhone, scroll down to the app that won't open, tap it, and turn Show App on Apple Watch off, then back on. Repeat this step to re-install any apps that won't open.


If you still can't open an app, unpair your Apple Watch and iPhone, then pair again.



Thank you for using Apple Support Communities.

Oct 13, 2015 5:30 PM in response to epins

I went to an Apple Store to take my Apple watch and they told me that the problem was with my iPhone and i had to wipe it.

1.- Detete all Music from Settings>General>Usage>Mage Usage>Music>Edit>Delete all songs

2.- Made an iCloud Back Up

3.- Made an iTunes Encrypted Back Up

4.- Extract APPS from iPhone with iMazing and in the middle of the process of extraction the apps started working in my Apple Watch.

NOTE: STEP 4 I DONT THINK IS TOO IMPORTANT FOR THE PROCESS

PD: BEFORE EVERYTHING I UNPAIRED MY APPLE WATCH FROM MY IPHONE AND PAIRED IT AGAIN THEN THE STEPS PREVIOUSLY MENTIONED

Oct 17, 2015 3:45 AM in response to baba19981

baba19981's solution worked for me too. Interestingly enough, back2mach's solution didn't work. I'll explain.


First of all, the problem with native apps is all about iPhone, not watch itself. It has something to do with content on iPhone.


My first steps (even before I found this topic) was:

  • reinstall native apps
  • reboot the watch
  • erase all content and settings of the watch

None of them worked.


Then I found this topic and tried back2mach's solution (https://discussions.apple.com/thread/7232142?answerId=28960370022#28960370022). I erased all content and settings of the iPhone. Then, before I restored the iPhone from backup, I tried to install one of them native apps, Facebook Messenger. And it worked! Maybe not right away, but after one simple reinstall it worked on the watch for sure. But _after_ I restored the iPhone from backup and therefore paired the watch again native apps again stopped working!!


That's how I found out that the problem is with backup, or rather with _content_ in that backup. Clean phone — apps work, restored-from-backup-phone — apps don't work.


And then I tried first three steps from baba19981's solution (https://discussions.apple.com/thread/7232142?answerId=29111593022#29111593022). I deleted all my music from Settings > General > Usage and then made two backups, first with iCloud, second (encrypted) with iTunes. Again, I didn't do anything else, no wiping or restoring or something. I just made two backups. Then, all of a sudden, native apps started working. That's it. Thank you, baba19981.


Btw, this is a weirdest problem I had with my Apple Watch or any Apple product so far.

Nov 24, 2015 9:37 AM in response to Biransider

I'm not sure who marked this as solved, but it is not a solution at all. You'd have better luck doing a back flip with the watch around your ankle. It seems as if this issue is a known bug. I've tried this voodoo solution (which I thought was extremely weird in the first place), a hard reset, set up as new, un pair, re pair, reinstalled apps on the watch without any success. I'm currently in the process of having the watch replaced. I can't imagine it is somehow a hardware issue, but I'll update shortly.

Mar 25, 2016 8:40 PM in response to GuyM458

I am in the same boat. Since iOS 2.01 launched, my native, 3rd party apps like Facebook Messenger, Apple Store, PCalc, OpenTable, Runkeeper, and itranslate have not loaded (long delays, then crash). I've tried to set up the watch and phone as new, unpair, repair, delete music, encrypt backup, reset settings, hard reset, you name it, no solution so far. I even had the watch replaced, which clearly would indicate that this is a software issue as the problem still continues to persist. I'm on iPhone 6s with 9.3 iOS, watch 2.2os. Any solutions (that actually work) would be greatly appreciated.

Apple Watch doesn't open native apps on WatchOS2.

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