Thumbnail issues after Final Cut Pro 10.2.2 update

I updated FCP yesterday and ever since the thumbnails of my videos are solid green. Playing the video in thumbnail mode results in solid green with normal audio playback. At first, the rendered videos were green as well, but I rebooted the whole system and tried again, resulting in normal video but the thumbnail is still broken.

Anyone else had this issue? Any suggestions? Thanks for your help, in advance.

Here's what I got:

iMac with Retina 5K display, OS X Yosemite (10.10.5)

Posted on Sep 22, 2015 12:04 PM

19 replies

Tom Wolsky

Level 10

152,809 points

Sep 23, 2015 3:41 PM in response to tomasdipagio

P.S. If you need to do a lot of these you might want to look at Clips Exporter http://www.clipexporter.com/ and the Primaries Exporter http://www.primariesexporter.com/ utilities.

tomasdipagio Author

Level 1

0 points

Sep 23, 2015 3:42 PM in response to Tom Wolsky

Yes we did overlap a little but I don't mind. The computer setting did produce the MP4 and the green thumbs in the OS X finder. The WebHosting does produce a .mov file with a normal thumb in the OS X finder. Since the file is normal, smaller and prettier, I'm just gong to stick with it.

Sep 28, 2015 2:13 PM in response to tomasdipagio

Yeah. This is happening to me, too. When I export .MP4 files from FCPX, after the update, SOME of the thumbnails are green when looking at them in finder. I've only done some SD videos, since then, for a client. The files themselves don't have a green frame, and as you can see, in SD they are green lines, not necessarily totally green frames. I'm running OS X Yosemite 10.10.5 on a LATE 2011 Macbook pro with 16gb RAM. Running FCPX 10.2.2. Also, it's probably useful to know that I store, edit, etc my video clips (raw and edited) and event files on an external drive with a Thunderbolt connection. I've never had this problem before.

tomasdipagio Author

Level 1

0 points

Sep 29, 2015 10:57 AM in response to greasegoodman

My work and storage flow is the same as yours except my external drive is connected USB for now. Personally after all the discussion and help from the forum, I'm certain this is an OS issue, not FCP at all. Something to do with the OS or the ProVideo update now unable to read the MP4 format to create the thumbnail. I don't have the problem with .mov files, and as I said above, they are smaller files and look better (I think). I think Apple will work it out in due time, right?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Thumbnail issues after Final Cut Pro 10.2.2 update