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Why can't I post

I tried to post a question and it won't let me.


Tried again. No luck.

iMac, OS X Yosemite (10.10.3), 4 GB RAM

Posted on Sep 22, 2015 1:10 PM

Reply
40 replies

Feb 6, 2016 6:23 PM in response to AuCountry

Here's the skinny on getting logged out...


TimeoutLength for "inactivity" (*) is 30 minutes**


* Activity is navigating the forum - with URL hyperlinks - javascript 'actions' like "this helped me" don't count - reloading a page counts


opening a "Reply" window and leaving it open resets the timer every 15-20 minutes (nobody has nailed that one down, but it is under 30 minutes, so it is moot)**


** creating a NEW Question is NOT the same thing as a reply to t thread message - THIS may be what affected you - even though it says it is "auto-saving", it has no "thread number" to save it TO until one finishes the process by hitting the magic twanger [POST] button

Jul 22, 2016 10:46 AM in response to LuLu_89

It may be that you have been "timed out" if your time on the new question page composition exceeds 30 minutes. If you think this may be the case, copy the text and make sure that you are logged in by navigating around a bit, looking for your Username at the top left of the page(s) - then TRY AGAIN.

That error is also a forum glitch - sometimes overcome by logging out and back in again.

You have successfully posted this question, so we know you actually can.

In what forum are you asking?

Jul 23, 2016 1:46 PM in response to LuLu_89

Hi,

There's another reason for failure to post. The Communities are arranged in a hierarchy of folders. You can only post in the "leaf" forums. If you are not already in one of them when creating a question, you'll be prompted to select a forum. You must select one, or the post will be rejected with the "you are not allowed" message. The safest way is to first visit the forum where you want to post.

Oct 23, 2016 7:28 AM in response to DEXTERITY

I have seen several "Dupes" for my "Replies" - but have no experience with a new question/discussion.

Easy explanation is... a client-side-computing <=> server communication lag/error at that critical moment of POST allowing for multiple user actions for the same thing

I have seen a couple of different variations of what I see on screen


At bottom, as long as you know that it is posting from the first attempt, you can check to see by leaving that TAB/Window alone > then navigating in a new TAB/Window to the forum list where you targeted it posting before taking further action


This issue is known by the Hosts/Engineers, but I don't know of any instructions for what they want (if anything) from users experiencing the anomaly

Why can't I post

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