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Grey box overlapping my texting keyboard with 0:00

grey box with 0:00 ovetlapping where my texting should be, cant see what im typing happened after ioS9 update

iPhone 6, iOS 9

Posted on Sep 22, 2015 1:43 PM

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Question marked as Best reply

Posted on Sep 23, 2015 1:57 PM

Hi Bugsington,


I see that you are experiencing an issue where your text entry field in the Messages app is being obscured by a gray bar. I would like to suggest that you first update to iOS 9.0.1, which was released today, and see if the issue is resolved by this update. If the issue is still present, you should go to your Messages settings and toggle the “Show Subject Field” setting. Simply turning this on, returning to your Messages app, then returning to the Settings to turn off the field again should resolve the issue:


Messages settings - iPhone

http://help.apple.com/iphone/9/#/iphf2d853e3


Thanks for using the Apple Support Communities. Have a good one!

63 replies

Sep 29, 2015 2:44 PM in response to lisa24000

My apologies for my last communication. I see lisa24000 and mickey1023's messages now (page <1 of 2>, duh me!)


So are we implying that the fix is "Show Subject Field" as braden85 suggests? If so, I'm still not completely satisfied as texting on my iPhone 4 is not the same as it was before the 9.0.1. update. I think the extra busyness in the text bar isn't necessary and impractical. Who really puts a subject to their texts? To me, it's a pointless function and just something extra to look at.


Either way, I guess I'm just resisting change, but how does one turn off this ridiculous function and set it to the way the text bar was??? And no extra stuff to gawk at....

Sep 29, 2015 3:57 PM in response to Cassidy's iPhone

I'm on a 6s and ran the update when I received the phone on Friday. I didn't have the problem until I tried speech to text yesterday and then I could not get rid of it. I tried the "Show Subject Field" but it's just annoying. I then went and turned off the "Raise to Listen" and so far so good. I have even used the speech to text since then and it has not come back.

Sep 29, 2015 7:27 PM in response to cestmoira

Kinda been most of the topic here...


What's the practical function of this grey bar, and how does one adjust the option, particularly for me on an old familiar iPhone 4. I'm not satisfied with a workaround of selecting "Show Subject Field" which includes accepting a subject line directly above my text bar as a Band-Aid solution. No one needs to see, or uses a "subject" line in texts from what I know of. I want to ditch the function entirely and not see all the extra content for something simple as texting.


Still drowning in the iPhone 4 river....HELP!

Sep 29, 2015 8:15 PM in response to Cassidy's iPhone

After a while of playing with my IPhone 6 I found a cause and solution. The cause is when in a text message. We tend to wait for a reply to the message in the mean time we tend to put our fingers or hand near the front camera next to the Proximity Sensor. Covering up the senor during the text will make the screen go blank and the 0:00 to appear in the message text box. Making it impossible to go away. Here is the solution.(Till Apple Fixes The Issue) Below are the steps on how to fix the issue.

1. open the "Setting" app.

2. Swipe don't till you see "Messages"

3.Tap "Messages"

4. Scroll down till you see "Audio Messages"

5. If "Raise To Listen" is turned on Please Turn It off.

6. Turning this off play your audio message with the IPhone Speaker.

7. Return to Your "Imessage" app and type a short text. Don't send the message and hold The IPhone up to your ear. covering the Proximity Sensor. If your screen does not go blank and the 0:00 does not appear in the text box. Your issue is fixed (For The mean time)User uploaded filePlease Let me know if your issue is still Present. I will work till the issue is Fixed.

Sep 29, 2015 10:01 PM in response to Cassidy's iPhone

I too am an Iphone4 diehard. The solution from braden85 worked for me. Go to settings then go to messages, then change the "show subject field" I found that it doesn't matter if it's set to on or off you just need to change it. Then go back to your message and that gray box should be gone. You can then repeat the step of going to settings and messages and then set the "show subject field" to whatever you like.


I had a question for why this happened, but Hunter Meyers answered that one, and also had another solution. I will try that if it happens again. Thanks Hunter!


It's an annoying little glitch but at least it's fixable.

Sep 30, 2015 12:04 PM in response to Hunter Meyers

Thanks Hunter, but as I've mentioned, I have an iPhone 4 and do not have a "Audio Messages" or "Raise to Listen" selection on my "Messages" menu....even by scrolling all the way to the bottom as some suggested.

Also, by selecting "Show Subject Field", I am not satisfied having this extra line of uselessness there, that nobody would need (who puts a subject line to a text?), ONLY to still have that nasty grey bar show up several times a day....

I simply want to get rid of the function entirely.

Sep 30, 2015 8:23 PM in response to Cassidy's iPhone

Your issues not having the Audio section under messages. Could you be using Sms? if so please follow the steps below.

1.Make sure that you're connected to a cellular data or Wi-Fi network first.

2. Tap "Settings"

3. Scroll down till you see "iMessage"

4. Select "iMessages"

5. If "iMessage" is turned off please turn it on

6. You'll need an apple id and phone number to activate "iMessage"

7. Once activated please allow iPhone one minute to configure the new changes.

8. Return to "Settings" Then "iMessage"

9. Scroll down till you see "Audio Messages"

10. Disable The "Raise To Listen"


Return to messaging and type a text in the text box.Now raise your iPhone up to your ear. If iPhone screen does not go blank. you have sucessefully fixed the grey box with 0:00. IPhone 4(Left) IPhone 5 (Middle) iPhone 6 (Right) Arrows indicate the location of the proximity sensor.

User uploaded fileUser uploaded fileUser uploaded file

Have you also checked out apple recall program? recalling the iPhone 5 and iPhone 6 Plus and MacBook and More. Check it out here. http://www.apple.com/support/exchange_repair/


Have A Nice Night.


I don't work for apple.

I represent apple.

Please Mark "This Helped Me" button. Thanks

Grey box overlapping my texting keyboard with 0:00

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