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My text messages are delayed since updating to ios9.

Anyone else having this problem? I get some messages a day later and it shows the timestamp that the message was initially sent. Like I received a message today at 5:28 pm and it was sent yesterday at 6:05 pm. Some messages only have a 9 hour delay. People are not receiving all the messages that I send. I'm sending to apple and android users. I have an iphone6. I'm also getting a message from an unknown sender saying "service denied".

iPhone 6, iOS 9

Posted on Sep 22, 2015 7:12 PM

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145 replies

Dec 16, 2015 8:57 AM in response to UNFOOLISH4U

I started receiving incoming text messages with long delays about a month ago, shortly after moving to a new town (from North Brunswick, NJ to New Providence, NJ). Never had this problem before then, and I also didn't update the OS around that time. The phone is an iPhone 5s, running iOS 9.1 at the time.


My SIM is from ekit, a reseller that puts me on T-Mobile or AT&T, depending on what has a good signal. It seems to prefer T-Mobile.


I tried rebooting the phone, but that didn't help. I did not try resetting anything.


Yesterday I updated the OS to 9.2 (which included a "carrier update"). Received another couple of delayed texts a few hours after the upgrade; they had been sent more than 48 hours earlier.


I'm now getting a T-Mobile SIM, pay-as-you-go from T-Mobile themselves, no reseller this time. It seems unlikely to me that the phone or the OS are at fault, since the problem never happened before I moved, became quite frequent after the move, and I didn't do anything to the phone around the time of the move. I tentatively blame ekit, but I must confess I don't know how these resellers operate and what part they play in the actual delivery of text messages. Since they charge me per text, they're obviously in the loop somewhere. I contacted their customer service and they said there weren't any errors in my service log, but then again, I suspect that a delayed text isn't considered an error, so that doesn't help much.


I'll post again to report on whether or not the problem goes away after I switch.


UPDATE: I should have mentioned that I only seem to be having trouble receiving texts; as far as I know, the ones I send still arrive promptly.

Dec 17, 2015 2:06 PM in response to Thomas Okken

On week in after disabling iMessage and my phone is no longer receiving MMS. I think it lasted about 4 days, at which point the MMS became intermittent and then stopped altogether.


I am wondering now if this is in fact an APN thing since most people reporting here seem to have 3rd party MVNOs or whatever they are called.


I still think iMessage is kind of a piece of crap.


Going to try messing with different APN profiles on unlockit.co.nz

Dec 19, 2015 8:33 AM in response to Thomas Okken

I've been using the T-Mobile SIM for a couple of days now; no sign of delayed or disappearing texts.


Then I put the ekit SIM back in and called 187 to check my account balance. The balance is supposed to be reported in a text message, which, before I moved, would always arrive within seconds. This time, still nothing after several minutes.


Case closed, I think. It's not the phone or the OS version, it's a combination of using a reseller (MVNO?) and being in the wrong location.


BTW, I should have mentioned that when I talk about text messages, I mean SMS specifically, not iMessage. I don't use cellular data and have had iMessage turned off in my messaging settings all along.

Dec 28, 2015 12:43 PM in response to Thomas Okken

I just came here to see if anyone had the same problem I've been having for a number of months (along with several of my friends, all with iPhones but all with different carriers, and my carrier is AT&T, even though I have Straight Talk) and was shocked to see how many others have this problem. A friend just informed me today that she was on with Verizon for quite a while yesterday and they determined that it was 1 of 2 of her downloaded apps. Somehow they narrowed it down to 2 of them. She removed them both and the one person who has trouble reaching her, had no trouble the past 24 hours. She added both apps back and now he's having trouble reaching her again. Coincidence? Not sure. But I haven't seen this explanation show up here yet and it sure could be a hint to all our problems. Question is how do we know which app it could be? I guess I should start out by figuring which apps I added since my trouble started, and that was back in the summertime. This oughta be fun!

Jan 4, 2016 6:09 AM in response to UNFOOLISH4U

Just curious if anyone on this thread continue to have issues with group text messaging?? It was working well for me for a couple of months (October/November) and the past 2 weeks have been terrible (I have also upgraded to ios 9.2 during this time). My group texting is sporadic to say the least. Has anyone had any luck receiving a credit on their bill from the carrier for these issues? Thanks.

Jan 4, 2016 6:39 AM in response to minnie013

Yes, Minnie013, I still have trouble too. Most of the time it is group messaging, but not always. the other day everyone was replying to something and I had no idea what or who they were replying to. I turned off my phone and back on again. About an hour later the 1st text came through, so then all the replies made sense. I just don't get it. But as I noted above, my friend found it was one of her apps that caused her problems. Hers were with both group and individual texts, equally.

Jan 17, 2016 1:48 PM in response to UNFOOLISH4U

I Felt kind of foolish around New Years Day bc we had 14 houseguests (family), and 6 of the iphones present are on the same family ATT plan! here in Western Mass. Three more iPhones were from NJ and on Verizon, as were two Samsung phones. So while they were enroute, there was a group text and I was alone in not getting timely updates. We joked about it later at dinner as my phone was very slowly catching up, but some texts showed up at breakfast the next morning. My phone is an iPhone 6 with the latest iOS.


i Was glad when I found this thread bc now I know it's not me or my settings or just my iPhone. It's a much bigger problem. My text messages are mirrored on my iPad as are my wife's, my daughters, and my daughter in laws iPhones. They had no problems and we couldn't find any differences in our settings. It's still very puzzling how it's mostly happening to me.

Jan 17, 2016 3:40 PM in response to LightningMike

IIt's not just you. I want to add that the one text I thought was a single text was not. It was indeed a group text and I didn't notice until after I posted last. I read somewhere to have sure all the people in the group did not have the "1" country code before the number. If they did, remove it. I noticed the two people the texts were delayed from (or never came thru at all) did have the 1. No one else did. I removed it. Next morning, they sent another group text and I got it! Don't know if it fixed the problem or not. Have not tested enough, but it's worth a shot. Apple wants to reset my phone but I think after reading all of this, that is a waste of time.

Jan 17, 2016 8:11 PM in response to MuggleMum

That's an interesting premise, removing the "1" before the addressee's actual phone number. AT&T is my carrier, and I'm pretty sure they told us that our phones wouldn't work without dialing "1" first? Now, I don't use my iPad as a phone, I have a iPhone for that, but I have my iPad set up to mirror my phones text messaging. I also have messaging enabled on my iMac so I don't know if that affects anything. But both apple and AT&T offer technology and service knowing that consumers will use it in this way, and it should be bulletproof and 100% functional or don't allow it to be enabled.


MIke

Feb 8, 2016 4:11 AM in response to LightningMike

Well, removing the 1 did not work. It has happened again since. I spoke with AT&T yesterday. This was a known issue when ios9 came out. And although the two weeks ago someone there told me they knew it was still in issue, two people yesterday told me that was resolved a while ago and is no longer a known issue. If you have this problem, please call AT&T to complain. We need to let let know this is still happening. Is it still happening to you? So frustrating.

My text messages are delayed since updating to ios9.

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