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Zoom Setting in Apple Wallet

I received the new iPhone 6s today and I am having difficulties with the Apple Wallet regarding the zoom setting. The zoom setting is off on my phone, but when I open the wallet app it appears to be in the zoom setting. I've attached a picture for your reference. Any ideas on how to go about adjusting this? Thanks!

User uploaded file

iPhone 6s, iOS 9.0.1

Posted on Sep 25, 2015 2:13 PM

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25 replies

Oct 21, 2015 6:44 AM in response to wdazar

Same problem here. Set up iPhone 6S from a backup of iPhone 5S. After a month of following this and many other discussions in Support Communities about this problem, submitting feedback, and contacting Customer Service, I took the new iPhone to the Genius Bar at my local Apple Store. The "solution" was to restore the phone and set up as a new phone. Items in the wallet now appear in the appropriate size. Of course, I had to download all my apps, rebuild all my settings including Touch ID and passcode, reconfigure my wifi and Bluetooth connections, and sync my tones. And, of course I lost a lot of information including my Messages content and Activity data since June. Oh, and did I mention that I had Activity data because I have an Apple Watch paired to my phone, which also had to be restored, paired, and configured. So much for a smooth transition from one device to another. Apple, you let me down! All told, four to five hours of work to get my phone to work as expected, more to communicate the problem to the company. And from Apple... the sound of crickets.

Oct 21, 2015 1:44 PM in response to Cartoonkid

I'm sure Apple will eventually fix this bug so their phones displaying an ugly zoomed wallet go away. I make a point of showing the bug to all cashiers when I use it... embarrassment may be the best approach to temper Apple hubris... of course we all make mistakes. As with most problems, if Apple would issue a statement acknowledging it and saying they are dealing with it, we'd be more likely to cut them a break

Zoom Setting in Apple Wallet

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