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All replies
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Helpful answers
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Sep 25, 2015 8:53 PM in response to Kjzeeby Plinkostarr ,★HelpfulI have the same issue. This needs to be fixed.
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Sep 26, 2015 5:54 AM in response to Kjzeeby V2LNYC,Same thing when trying to take picture while listening to podcasts. As soon as camera app opens the podcasts stops.
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Sep 26, 2015 4:43 PM in response to Kjzeeby sportsguy31,I have the same issue. iPhone 6s Plus. As soon as camera app opens, the music stops.
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Sep 26, 2015 4:46 PM in response to Kjzeeby Wireless Wizard,okay interesting update, when I was testing I was using Bluetooth headphones, when playing music out of iPhone speaker it will usually studder when the camera app launches but will allow music to play while taking photos.
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Sep 27, 2015 12:06 AM in response to Kjzeeby jazeboy,★HelpfulI Have just realised I have this same issue too! This is one of my major workflows I walk, listen to music and take photos! It's a major deal breaker for me! even my 4S on iOS 9 doesn't have this issue which was what I've been using up till this upgrade to the 6S. I have 14 days to get a refund and if it's not going to be fixed I am seriously thinking of changing phones. This seems like it must be a trade off for the new 12MP camera but thats a bad call if so. I'd prefer if they could just limit it for say live photos which may be understandable. I love the Live Photos but come on Apple - normal photos and no music?
Does anyone know if the iPhone 6 has this issue?
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Sep 27, 2015 12:45 AM in response to Kjzeeby KidsterLondon,I have the same issue with my 6S model with iOS 9.0.1. The camera app did not mute/stop the music on my 5S model with the new iOS 9.0.1. And I agree with most of you. This is a deal breaker for me too.
This most be a software (app) problem rather than hardware. I suspect the camera app made for the 6S model that is to blame and that is causing the music to stop. I had another app on my 5S model that did exactly the same thing. This was after an app update rather then a iOS update.
Does anyone know how to contact apple's team to have this mute function in the camera app removed?
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Sep 27, 2015 1:34 AM in response to KidsterLondonby jazeboy,★Helpfulyou can log a callback from Apple or a Genius Bar appt both free. I'm going to book a call.
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Sep 27, 2015 1:37 AM in response to Kjzeeby Kjzee,Perhaps we should all log it as a bug then if nobody thinks it should be doing this. Does anyone know where the page is that you do this on?
On another note I have no idea what Live Photos are!!! :-/
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Sep 27, 2015 1:59 AM in response to Kjzeeby jazeboy,LIve photos is the centre circle icon in camera app. It's takes video before and after the picture. You can then push on the picture and see it like a short video. It's very cool. Info here: http://www.macrumors.com/2015/09/25/live-photos-iphone-6s-video/
IM logging a support call here: https://getsupport.apple.com/Issues.action I'll post the results of the call here. Be good if others can too so we can find out the right answer and put pressure on them to fix it.
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Sep 27, 2015 2:04 AM in response to Kjzeeby KidsterLondon,Hi. I found a Apple site where you can forward your feedback, comments.
http://www.apple.com/feedback/iphone.html
Apple.com/feedback
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Sep 27, 2015 2:25 AM in response to jazeboyby KidsterLondon,I think you are spot on. I remember when using the camera app on the 5S and switching to film video... the music stopped.
Now when the new 6S have the (according to me) redicilous "Live" functions when taking pictures (takes a short video when taking a picture) the camera app is always a kind of video camera function and therefore behaves similar to the video camera and stops all the musik and podcast players.
We can choose to switch off... or not to use the "Live" function and it won't take the video. However it doesn't let the musik or podcast to play on. I will suggest Apple to change this so when the "Live" function is switch off, it won't have an impact on any music or podcast player.
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Sep 27, 2015 2:56 AM in response to KidsterLondonby Kjzee,I spoke to Apple and that's pretty much what he said. The music stops when you switch to video mode so that it can record audio. This is the same for live photo too, it records a frankly pointless snippet of audio and video at the same time. Which is great if you're always taking photos of your friends falling over but pretty pointless if you're stills of buildings, landscapes or whatever.
He did say that if you have live photo off and switch to photo mode it should carry on playing but it doesn't on mine. He's asked me to restore the phone and see if that makes any difference... If not I guess it's a bug or they haven't thought it through properly.
i dong know if you can disable Live Photos.... If you can I guess that might work...
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Sep 27, 2015 3:24 AM in response to Kjzeeby KidsterLondon,Thank you for taking the time to make the call and to share it with us.
You can't disable the Live Photos but you can switch it off at the top when camera is opened (round icon in the middle) and it won't record any video. Well I guess this is a bug then. Sounds like they have an idea on how they want this to work (not interrupting a player when using the camera app without the "Live" function).
Cant believe they suggest to restore the phone as it is loads of work setting up the phone again.
If anyone does restore the phone and have got this to work, please share with the rest of us.
As many as possible... please log this as a bug and hopefully it will be gone in the next coming patches and updates.
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Sep 27, 2015 9:06 AM in response to Kjzeeby Plinkostarr ,They told me the same thing- but it doesnt work. They need to fix this issue in an update.