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Is ATT throttling Apple Music??

For the last week or two, I've been virtually unable to stream Apple Music over AT&T LTE in southeastern Wisconsin. Everything else is super fast. A Speedtest routinely shows I can get 20Mbps. I thought maybe it was on Apple's end, but I never have I have trouble over WiFi. I do not have "High Quality over Cellular" enabled, though I'm kind of annoyed I can't even try it! Anyone else having issues? Any theories?

Posted on Sep 28, 2015 6:15 PM

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91 replies

Sep 29, 2015 8:21 AM in response to Michael Duffy1

I wouldn't be surprised one bit if AT&T is throttling Apple Music. I too am one who "allegedly" has an unlimited data plan. Yet I get texts messages warning of slow down after just 3gb of data have been used. It is very frustrating as I am an apple music subscriber and feel like a chump for spending the cash on something I cant even use consistently. I don't want to be a social vagrant blaming 'the throttling pirates" but it is what it is. I too am out of Tampa Florida.

Call me an AWA.. Appleuser with an attitude.😠

Sep 29, 2015 10:43 AM in response to Michael Duffy1

I Have been having similar problems. I do think it seemed to start around ios9, but now that I've upgraded to a 6s it seems to be worse. I have a very hard time getting music to play at all. And when it does work it's only for a few seconds. It's getting frustrating! Has anyone contacted Apple regarding this? It is my next move because I'm getting tired of my iPhone not playing music. Im currently on a 15gb mobile share plan with AT&T. I've never had a problem in the past, streaming over cellular for hours at a time. I'm experiencing problems in the Orlando, FL area and also West Palm.


if this is an AT&T issue, it isn't because they're throttling. I can't get one song to play for more than a few seconds and it will either stop completely or skip to the next song...

Sep 29, 2015 10:46 AM in response to Michael Duffy1

Having same issue here in Orlando, FL, started right around iOS9 release. Apple Music on AT&T LTE cutting out when trying to stream. Beats One works fine for some reason. I'm on AT&T mobile share, iOS9, iPhone 6S, and it cuts out both when using carplay and bluetooth. When I turn off LTE and use 4G the problem goes away. Fix it apple!!!

Is ATT throttling Apple Music??

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