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Is ATT throttling Apple Music??

For the last week or two, I've been virtually unable to stream Apple Music over AT&T LTE in southeastern Wisconsin. Everything else is super fast. A Speedtest routinely shows I can get 20Mbps. I thought maybe it was on Apple's end, but I never have I have trouble over WiFi. I do not have "High Quality over Cellular" enabled, though I'm kind of annoyed I can't even try it! Anyone else having issues? Any theories?

Posted on Sep 28, 2015 6:15 PM

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91 replies

Sep 30, 2015 12:53 PM in response to Michael Duffy1

There are articles with this problem going back to the summer an possibly earlier.


Sounds The start and stop and start again - sound like somewhere in the pipeline is slowing the feed down so it does not fully load before starting to play.


As the US gov made the mistake of breaking up Bell Telephone - what used to be a single call -- just turns into a lot of finger pointing through the pipe line.


A speed test is only from your device to the local office/server -- after that -- a problem can happen anywhere along the communications lines.

Sep 30, 2015 4:02 PM in response to bsteiner2

I may not have been clear. I mean that the regional DNS is most likely pointing Apple server queries through a pipe that is either throttled or at capacity. In my example, changing my Mac DNS changed the path to Apple servers. I don't mean that DNS is broken. Sorry for the confusion sir/ma'am. Either way, there is nothing in the OS that would explain these symptoms. Hopefully all will be resolved soon, and we will know for sure.

Sep 30, 2015 4:03 PM in response to Michael Duffy1

I'm having the same issue, and definitely it is not iOS9 since I'm still on 8. Music sometimes doesn't even start or skips several times through a song. Sometimes it just goes mute. I have all bars, LTE and the sping wheel next to it just goes and goes. It started happening to me two-three weeks ago. The only reason I upgraded to 15 GB of data in ATT was because I wanted to stream Apple Music. It works fine through VPN over LTE and through WiFi. I can't say for sure but it looks to me like this is an ATT throttling issue. Let's hope there's a resolution soon. I'm livid. We need to make more noise. This is ridiculous.

Is ATT throttling Apple Music??

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