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After updating to iOS 9.0.2 I started to use my iPhone 5c and the screen just faded to black and now it is unresponsive. I have tried pressing the home button and power butter together and connecting it to iTunes. It syncs but gets stuck..help

After updating to iOS 9.0.2 I started to use my iPhone 5c and the screen just faded to black and now it is unresponsive. I have tried pressing the home button and power butter together and connecting it to iTunes. It syncs but gets stuck at step 6. It won't take phone call either. It like it's turned off and I can't turn it back on! I don't know what to do so Help please?

iPhone 5c, iOS 9.0.2

Posted on Sep 30, 2015 3:46 PM

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18 replies

Oct 10, 2015 2:51 PM in response to donnafromsomerville

It's really frustrating, when you buy a phone with very hi passion and the phone act like this. I have been suffering this, STUCK ON APPLE LOGO issue since 8.4 on my iphone 6. After chat with support and doing the restore it run well for 2 days and again it's gone.

For last one month I have done the restore for about 5 times. It's run good for few(max 5days) days and again gone.

I wish anyone could feel what I'm going through after buying this phone with almost 700UDS

Oct 12, 2015 10:06 PM in response to donnafromsomerville

I don't know about you guys, but this has been happening to me for almost a week, and I'm getting real tired of it.


After the newest update on my first iphone 6+ 64GB (I'm on my second one with this problem) I thought that I was tripping because my girlfriend stepped on my phone on accident and the screen kept flashing white and the screen went unresponsive. I kept restarting my phone in order to work and it worked at times but then the screen would do the same things over and over again. I also went to Apple to get it checked, all they did was give me a new phone. I now have my second iphone 6+ BRAND NEW, and now that I know that it's not because my girlfriend stepped on my phone but it's an actual glitch on my phone, NOBODY at apple stores know what to do after I go there, so I'm looking for answers to fix this. If anybody has the same problem please GIVE ME SOME INPUT!


I've been told to restore my phone and do all that stuff without icloud but yet it still glitches even after the restoration, so I'm more than sure it's the update.


Thank you.

After updating to iOS 9.0.2 I started to use my iPhone 5c and the screen just faded to black and now it is unresponsive. I have tried pressing the home button and power butter together and connecting it to iTunes. It syncs but gets stuck..help

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