Apple wired full-size keyboard not working after OS X El Capitan update

Just finished installing OS X El Capitan on my iMac (mid 2014 model) with no issue other than the fact that my Apple wired full-size keyboard will not work now. It is the most current Apple keyboard and was working fine until the update. I had to switch back to my bluetooth keyboard until I figure out what the issue is. Hoping someone has some ideas for me?

iMac, OS X El Capitan (10.11)

Posted on Sep 30, 2015 6:00 PM

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27 replies

Jan 4, 2016 9:21 AM in response to nicholefrommccall

Similar problem on an iMac running El Capitan 10.11.2 which didn't immediately get resolved by the SMC reset. However, after much frustration, I decided to leave the iMac unplugged overnight as part of the reset process. In the morning I pressed the power button prior to reconnecting the mains as this is recommended in various place, plugged in the power and switched on with wired keyboard now attached and all worked. Prior to this I had various levels of success using a straight usb extension on the keyboard and that worked on all but one of the USB ports but I couldn't plug the keyboard in directly. A USB mouse in this port did not light up either but did in the other ports so it led me to believe that the SMC reset was capable of making a difference but the system needed a lot longer to drain any residual capacitance thus the overnight wait.

Mar 27, 2016 11:59 AM in response to fabianber

Thanks Fabianer! - worked perfectly :-)


The Mac on which I was having the El-Capitan/keyboard problem is a very old model (c. 2008?...) - no such problems with my recent Mac - so if you too are having the problem on an older model, try Fabianer's solution. I had been messing about for an hour and his solution fixed it immediately, thank you thank you thank you....

Apr 6, 2016 11:24 AM in response to Mac2073

This fix is the one that worked for me with a similar set-up to yours:

"Similar problem on an iMac running El Capitan 10.11.2 which didn't immediately get resolved by the SMC reset. However, after much frustration, I decided to leave the iMac unplugged overnight as part of the reset process. In the morning I pressed the power button prior to reconnecting the mains as this is recommended in various place, plugged in the power and switched on with wired keyboard now attached and all worked. Prior to this I had various levels of success using a straight usb extension on the keyboard and that worked on all but one of the USB ports but I couldn't plug the keyboard in directly. A USB mouse in this port did not light up either but did in the other ports so it led me to believe that the SMC reset was capable of making a difference but the system needed a lot longer to drain any residual capacitance thus the overnight wait."

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Apple wired full-size keyboard not working after OS X El Capitan update

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