no mail sounds after installing El Capitan

I just installed El Capitan and the first thing that I have noticed is that the normal sounds that apple mail puts out do not come out of the speakers. iTunes works fine but not then mail sounds. Any help would be appreciated

Posted on Sep 30, 2015 7:03 PM

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333 replies

Dec 9, 2015 6:43 AM in response to plind

With the update (which I did by downloading the El Capitan 10.12.2 Combo update and doing a "clean" install), the alert for incoming email is spotty. The first mail download after opening the program will not play the alert until you delete something. Subsequent email downloads (I have my settings set to check every minute) will have the alert sound after download. So it's not perfect, but better than before.


This is a stupid question: aren't these things checked *before* an update goes out, or was this problem actually never addressed for this update, and we got lucky?

Dec 9, 2015 1:31 PM in response to Nico Stegeman

My latest test results:


Outgoing mail sound (whoosh) always sounds.


No sound for Get Mail if there is no mail.


If there is incoming mail, sometimes the incoming mail sound plays; other times it does not. Trying to determine why this is.


If there is mail but the incoming sound does NOT play, then deleting or junking that message produces the incoming mail sound. Replying to the message or Forwarding it does not produce the incoming mail sound.


I always check for mail manually.



Added note: if incoming mail sound does not play, it appears that deleting ANY message produces the incoming mail sound.

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no mail sounds after installing El Capitan

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