Error connecting to the Apple ID server

I run Avast security and the problem went away when I went into Preferences/Web Shield and selected "Scan secured connections from browsers only".

Hi,

First Please check your Mac book date and time settings and ensure that those are correct

Second, check your wifi router/ADSL/whatsoever router's date and time settings and should match with your mac book system time settings.

Most of the routers have "Copy computer date & time settings" option, better use that option to set your wifi routers date & time settings..

boom..

Now your are able to contact Apple ID server with out any problems.

if you still facing problem, change wifi router or else try to connect your mobile hotspot, your problem solved..

So i fixed mine and I had the same problem.. this is what I did.. it may work for you as well. Go to System Preferences > Network.. make sure wifi is connected. Then click on advanced. Go to the tab that says “TCP/IP” make sure by the configure ipv4, it says “Using DCHP”.. this means it is retrieving an automatic ip address (your router) rather than a manual IP address..

I had this same problem and use Avast security, added "icloud.com" with "https" service in the excluded servers in Web Shield and the problem is resolved

I had the same issue too on windows 10. After struggling with installing icloud 5.2, I couldn't sign in. Then I came across a post talking about solution to people who get blank screen on itune. Apparently, the issue is caused by some other applications competing with Apple's boujour service over some network port. After using microsoft's autorun tool https://technet.microsoft.com/en-us/sysinternals/bb963902.aspx . I was able to see what the conflicting applications are in winsocks tab and uninstalled those applications. Now icloud 5.2 finally works!

Without having Kapersky, this has been frustrating me for 4 hours now. I can access online Apple ID, however on other devices it keeps giving me the 'cannot connect with Apple Id Server' message all the time. Last night everything was working spiffingly well and has been for ages now.

It won't let me log into iCloud settings on my MacBook Air too, or iMessage.

I cannot connect to icloud through itunes. I cannot even log into itunes on my computer after calling apple support. It's like itunes isn't connecting to the internet but I have a connection. No store, no help options...no music.

Two years after this original question and I am having the same problem on my laptop (2016 13" Macbook Pro). I can connect from any other account on the machine, just not mine. I tried booting into safe mode but still the same problem. I moved all files out of ~/Library/Preferences and rebooted; still the same problem. I am not using Kaspersky. I tried disabling two-factor authentication, still no go. Since it works from other accounts on the same machine it is not a clock/network/firewall issue. This is extremely frustrating. It started today but nothing was changed/installed recently. Any other ideas/suggestions?

i just installed iTunes 12.7 up till now i had to click on the Radio to force itunes to connect to Apple Music now.. i cannot even log into the Apple ID server to access my Apple Music

Farazyounas

I owe you so many beers! I've spent days on different fora looking for a solution to this and tried countless things. Finally I can use my Mac again!

Unfortunately it didn't help me. Even if I turn off all protection (avast, firewall) I can't login to iCloud. However, login from browser, and the iTunes works. It's a shame

Thanks a lot, It worked for me. I installed Avast and did exactly as you said. Now I am able to login to my icloud account.

I was getting this error message when prompted for my password for iTunes and iCloud on my iPad air, which started randomly without any updates or setting changes. I finally just went to settings and signed out of iTunes completely and then signed back in with my ID and password and the problem seemed to be resolved.

When I updated to Sierra I couldn't access iCloud on any device including my computer. Couldn't access iTunes to download music. The Apple techies said the server was busy. Not.

Finally realized it was because I had VPN (PIA-Private Internet Access) on all my devices. I had to delete the app from all devices and reboot and then was able to gain access to iCloud. Haven't done a re-install of VPN yet.