Error connecting to the Apple ID server

I can't connect to iCloud from my Macbook Pro... All my files are useless as well as applications that uses iCloud such as iTunes

MacBook Pro (Retina, 13-inch, Late 2013), OS X El Capitan (10.11)

Posted on Sep 30, 2015 6:55 PM

Reply
87 replies

Mar 31, 2018 10:54 PM in response to dsaenz28

Hi,


First Please check your Mac book date and time settings and ensure that those are correct


Second, check your wifi router/ADSL/whatsoever router's date and time settings and should match with your mac book system time settings.


Most of the routers have "Copy computer date & time settings" option, better use that option to set your wifi routers date & time settings..


boom..


Now your are able to contact Apple ID server with out any problems.


if you still facing problem, change wifi router or else try to connect your mobile hotspot, your problem solved..

Apr 2, 2018 4:20 PM in response to dsaenz28

So i fixed mine and I had the same problem.. this is what I did.. it may work for you as well. Go to System Preferences > Network.. make sure wifi is connected. Then click on advanced. Go to the tab that says “TCP/IP” make sure by the configure ipv4, it says “Using DCHP”.. this means it is retrieving an automatic ip address (your router) rather than a manual IP address..

Jun 26, 2016 10:34 AM in response to dsaenz28

I had the same issue too on windows 10. After struggling with installing icloud 5.2, I couldn't sign in. Then I came across a post talking about solution to people who get blank screen on itune. Apparently, the issue is caused by some other applications competing with Apple's boujour service over some network port. After using microsoft's autorun tool https://technet.microsoft.com/en-us/sysinternals/bb963902.aspx . I was able to see what the conflicting applications are in winsocks tab and uninstalled those applications. Now icloud 5.2 finally works!

Sep 7, 2017 8:25 PM in response to dsaenz28

Without having Kapersky, this has been frustrating me for 4 hours now. I can access online Apple ID, however on other devices it keeps giving me the 'cannot connect with Apple Id Server' message all the time. Last night everything was working spiffingly well and has been for ages now.


It won't let me log into iCloud settings on my MacBook Air too, or iMessage.

Jan 21, 2017 8:48 AM in response to dsaenz28

When I updated to Sierra I couldn't access iCloud on any device including my computer. Couldn't access iTunes to download music. The Apple techies said the server was busy. Not.

Finally realized it was because I had VPN (PIA-Private Internet Access) on all my devices. I had to delete the app from all devices and reboot and then was able to gain access to iCloud. Haven't done a re-install of VPN yet.

Jan 28, 2017 2:40 PM in response to Usman0077

You might want to consider starting a new discussion. Since this one is marked solved and is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.


In the new post, try running this program in your normal account , then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Feb 7, 2017 6:29 AM in response to dsaenz28

I am getting this same message on my iPod touch 5th gen. Every time I try to log in to iCloud and iTunes I keep getting this message "Verification failed: There was an error connecting to the Apple ID server."


Now I did restore my iPod and went through the recovery mode then updated it and everything but only to find out the issue is still there. I also tried "Reset Network Settings" but I had no luck.


I really hope I can get answers that can help.

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Error connecting to the Apple ID server

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