Ethernet not working with El Capitan

I have a new macbook 12" and I constantly use the ethernet adapter, I just installed El Capitan and now it's not working!!! Anyone has the same problem?

MacBook (Retina, 12-inch, Early 2015)

Posted on Sep 30, 2015 9:30 PM

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68 replies

Nov 24, 2015 7:35 AM in response to Garry Brooke

I have a iMac (late 2009) and the only thing that is not working after installing el capitan is the ethernet.

The message is "Either the cable for Ethernet is not plugged in or the device at the other end is not responding."

I tried few of the suggestion described here but still not working.

I wanted to try to install again the driver of the ethernet but I cannot find them anywhere, could you help me?

Nov 24, 2015 8:34 AM in response to asteria_cc

You will have to download the driver from the manufacturer or vendor of the ethernet adapter you use with your iMac. (I am assuming you have a Macbook Air or Pro laptop which does not have an ethernet connector only wifi.) You just have to download the driver to your "downloads" folder, double click it and follow any installation instructions that may appear. The OX operating system does the rest.


If you are using an iMac desktop computer go to system preferences > network and check the configuration of the ethernet setup. Make sure your ethernet cable is securely connected at the iMac and router. The small round circle next to "Ethernet" should be green if properly connected and DHCP has assigned an IP address for the MAC.

Jan 11, 2016 11:35 PM in response to KarlNic

Hi @KarlNic;

I recently bought a "KY-688 Usb 3.0 Hub + Ethernet" device and I can not find any driver for Ethernet.

Do you or anyone else find any driver for this device?


USB 10/100 LAN:


Product ID: 0x8152

Vendor ID: 0x0bda (Realtek Semiconductor Corp.)

Version: 30.00

Serial Number: 00E04C360153

Speed: Up to 5 Gb/sec

Manufacturer: Realtek

Location ID: 0x14410000 / 17

Current Available (mA): 1800

Current Required (mA): 36

Extra Operating Current (mA): 0

Feb 16, 2016 5:04 PM in response to f3dorov

This solved the problem for me plus additional steps. On a MacBook Air early 2015. Ethernet to Thunderbolt not recognizing on the Network Preference. So it goes like this:


— Delete all network interfaces in System Preferences > Network

— Delete file /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist (and maybe you can need delete file /Library/Preferences/SystemConfiguration/preferences.plist) *I've deleted the Macintosh HD//Library/Preferences/SystemConfiguration/preferences.plist.old too if you have it*

- Plug in the ethernet to Thunderbolt/USB.

- Restart

- It's automatically recognized and added on the Network Preference. For some it may not be automatically added, you'll need to manually add it.

Feb 27, 2016 6:03 AM in response to donicosan

Hi,


I have the same problem. I have been using the Ethernet ports on my 17' MacBook Pro for years. I have problems with the onboard ethernet so I use a thunderbolt ethernet connection as well. I have noticed it's been taking longer and longer for the Ethernet connect to work after a boot or the computer goes to sleep.


This morning I started the computer up and only WiFi works. I reset the PRAM. Deleted all the interfaces etc. got rind of the plist, with no luck. System profiler does not even see the Ethernet card.


I booted my Clone backup and the Ethernet works on that. If i boot back to the SSD drive Ethernet stops working o its a software problem.


I am at a loss to understand whats happened. I would rather not spend 4 hours restoring my backup.


Any suggestions welcomed.

Feb 27, 2016 1:27 PM in response to Dio333

Something similar happened on my iMac - the ethernet cable was working fine until this morning. However none of the above solutions worked for me.

The final thing I tried was PRAM and NVRAM reset and I was forced (by the computer) to do a complete OS re-install (which failed on the first attempt after an hour and a half). The Ethernet port thankfully re-appeared in System Preferences (Network) after the 2nd installation.

Feb 27, 2016 3:18 PM in response to razutro

Apparently Apple pushed a silent update between Thursday and this morning. Mine ceased to work this morning. The fix is simple, but takes time.


- Close down all apps (Quit)

- Leave WiFi turned On

- Remove USB Ethernet and Thunderbolt Ethernet adapaters

- Turn Off laptop

- Turn On laptop holding COMMAND + R (note: it's Command + R, not Command + Option + R)

- Release when you see the gray screen appearing for at least 5 seconds

- Choose "Restore OS" (you will need to authenticate your computer with your AppleID)

- The restoration of the OS will not erase your data. The process takes approximatelly 1 hour

- Go for a walk or to the bar

- By then your computer will have restarted and you should login

- Power-cycle your router/switch

- Under PReferences, open Networks and plug your Thunderbolt Ethernet with the network cable arleady attched to it.


Voilá!

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Ethernet not working with El Capitan

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