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Problem with contacts El capitain

After instilling OS X El Capitain the Contacts app is not working properly ?

Opening the OS X Contacts , the file is empty

We go to preferences icloud or in Mac , and the contacts choose the contacts list return , then we close the app

Opening again the contacts list is empty


Thanks


Regards


Luis

Posted on Oct 1, 2015 7:23 AM

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Question marked as Best reply

Posted on Oct 2, 2015 3:47 AM

I have exactly the same problem. Anyone out there got a work round this. Contacts still on my phone and I pad but not on mac. It sates NO CARDS.

Tried time machine but would not let me do anything.

23 replies

Dec 4, 2015 9:07 PM in response to LFST

Hi All,


I'm having this problem as well. I deleted the three files but it did not fix the problem. I checked View and Show Groups vs Hide Groups does nothing either. Interesting is Hide Groups and Show Groups in the menu are all uppercase with underscores separating the words like this:

HIDE_GROUPS; SHOW_GROUPS


SHOW_LAST_IMPORT is also all uppercase with underscores. The rest of the menu items are in title case as expected.


Any other ideas?


Thanks much,

Rick

Jan 4, 2016 10:10 AM in response to rickap

I tried all these things as well and they did not work for me either. I am not on the cloud because I live in the sticks and am on a limited data plan but if you go log into icloud, which is what I did, then your contacts should reappear, mine did. Then when you log out it will threaten you that you will lose your calendar, you will lose notes, etc but not the contacts, they stay. What a bunch of ******* ********! I've had it, I've had it with all Apple products.

Mar 12, 2016 7:16 PM in response to Barney-15E

I upgraded my brother-in-law's iMac to El Capitan and the disappearance of all of his contacts happened. He was flabbergasted because he had spend hours (years) building the contact list (uses it for business mailings)...but he doesn't use TimeMachine. I'll go back to his computer tomorrow and try your suggestion and, if it works, he will have great relief. (I'm also going to set up Time Machine)

Jun 27, 2016 9:46 PM in response to LFST

iCloud services takes control over your contacts and considers this the "master" file for your contacts, photos, etc. So when you add or delete a device, you simply remove your account from the device or sign-in on the new device and your contacts, files and photos appear magically there. That's the theory behind cloud services its a constant push/pull. So when you realize by default that reenabling your iCloud account if you sign-off can reenable the default settings it's too late and your contacts photos etc. are now controlled by the cloud. Some people love the feature others, want to control their privacy and find the idea of default settings turned on is disturbing. The solution is for Apple to set some design specs that honor privacy. So if you have settings that are turned off those values should be enabled if you sign back on to the device. Not sure if this was intentional or some developer on campus thought it would be a good idea for that behavior to take place. If the later this should become a policy to ensure that all privacy settings are universally applied across all devices and OS to ensure that these kind of decisions aren't made at the developer level. Anyway here's the solution to put you back in control of your privacy and get your contacts back.


Removing the files as suggested below is on the right track. They do contain the db file and security for contacts.

  1. AddressBook-v22.abcddb-wal
  2. AddressBook-v22.abcddb-shm
  3. AddressBook-v22.abcddb


Uncheck iCloud syncing by unchecking the value in System Pref > iCloud. It has to be off.

Move the files to you desktop as a precaution.

The reopen contacts. Your contacts should be gone.

Next find in the same directory a file named:

Migration ######.abbu. If you have several use the first one in the list and double-click on it. This is the backup that was made when iCloud by default sync'ed your contacts.

Relaunch contacts and you will see your contacts as they were prior to the sync.

Delete the files on the desktop.

Problem with contacts El capitain

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