Mail Search not working El Capitan

With the new mail in El Capitan, when I search for mails from a sender, it does not bring up most of the emails from that sender. This renders the search function in mail unusable.

iMac, Mac OS X (10.0.x)

Posted on Oct 1, 2015 10:41 AM

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116 replies

Feb 29, 2016 4:43 PM in response to Maestro1827

Finally we found a solution to the "Mail not searching" problem, but it hinges on the fact that we are using the "Cocktail" utility on our iMac. Here's an illustration showing how we solved it:


coutant dot com slash spotlight-indexing


If you're apprehensive about following a hyperlink (and who isn't), and you're running Cocktail, launch Cocktail, select "System," and in the window that opens select "Spotlight." Verify that "Indexing enabled" is selected. (Who knew Spotlight is responsible for Mail's "search" function?) Quit Cocktail, restart your Mac, and chances are good Mail will search the way it is designed to do. Hurrah!

Mar 8, 2016 6:49 AM in response to David Estes

Hmmmm. Now that you respond that way it got me thinking. I had previously used the suggestion that I add my user folder to the "do not search" list in Searchlight > Privacy pane; then go back and remove it. That just might have started up searching again, and I only noticed results after a half hour when I did the header search box delete-add.

Mar 17, 2016 8:46 AM in response to LenTS

Awesome! Open Mail and go to mailbox and click rebuild!!! WORKS! Thanks @LenTS


OMG after transferring data to a new iMac i tried everything to make the mail search work again. Reinstalling OSX 10.11, setting back the iMac using time machine but nothing worked.


On one occasion I realised the problem did occur when I transferred a backup to a new iMac and imported a user profile from an old user which didn't exist in the latest backup anymore. By importing the backup again with latest users profiles everything worked fine. Maybe it was just a coincidence that it helped and the rebuild option would have been the real solution.

Mar 29, 2016 5:16 AM in response to bala@apple

I experienced the same issues. I followed multiple corrective actions as discussed on the forum. This instruction worked for me with immediate effect. Thanks for your input - appreciated.


Open terminal from the utilities folder.

Paste this in sudo defaults write /Library/Preferences/com.apple.security.appsandbox UnrestrictSpotlightContainerScope -bool true

Press return

enter your password.

open mail

Mail search will now be back to normal

Mar 30, 2016 9:31 AM in response to craigfromdevon

Thanks for the insight. I tried your post and sadly I still have the same issue - incomplete search results. For instance in entering an email address into the search field I get one result. Then as a start deleting from the end of the email address, I obtain more results.


Actually I was hoping that with the recent software update our friends at Apple would have fixed this problem. Sadly they have not.

Apr 5, 2016 1:35 PM in response to craigfromdevon

Yep - I ran the command in Terminal, then reindexed Spotlight. Still incomplete results. Searching "All" in Mail for a specific email address, I receive maybe 2 results. However once I start deleting from the end of the address forward, more results appear.


This may also be a problem with relatively large email databases, which mine is. Definitely still seems like an Apple problem/ bug.


Thanks for the good work, however, as it has solved the problem for some.

Apr 13, 2016 8:05 AM in response to Maestro1827

Airmail? While there have been a number of fixes which have worked for some, obviously there are any others (myself included) who still have the same problems when searching mail. Perhaps my email stack is higher, maybe it's the combination of number of emails and different inboxes I use - I don't know.


Since Apple has yet to fix this problem, I am now looking for another email app. Anyone have any experience with Airmail? Any other good apps out there? No, I will not use Outlook as I avoid buggy MicroSoft products.


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Mail Search not working El Capitan

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