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Level 1

6 points

iCloud and Outlook 2016 for Windows

There are several threads in the Apple forums and in the Microsoft Answers Community stating that iCloud is not working with Outlook 2016 for Windows. The Add-In cannot be enabled and iCloud control panel asks me to repair iCloud.

Is iCloud compatible with Office 2016 for Windows?

Thanks in advance

iPhone 5, Windows 10

Posted on Oct 2, 2015 2:03 AM

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Neopolitans

Level 1

0 points

Posted on Oct 7, 2015 10:15 AM

I spoke to both Apple and Microsoft level 2 support techs on Saturday, October 3rd, 2015 and at that time they could not make it work. Microsoft said it's Apple's program and they should be fixing it soon, Apple said the fix is simply not ready yet because Outlook 2016 just came out. I keep looking for a fix... none available yet.

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46 replies

Mark_Fr

Level 1

8 points

Sep 17, 2016 2:48 PM in response to jeffarnold

If you have an Office 365 subscription, you can install Outlook 2013 "O2013" (highly recommended per my experience) via a somewhat hidden link on the accounts page. One caution, if you are storing info on your computer using a PST file, they are not backward compatible, so the data for Outlook 2013 would have to come from an older backup file from O2013 - thereby losing any changes or updated made after that backup date. Note that Apple states support for O2016 but it does not work. Stick with O2013 if possible, O2016 is still immature software.

iCloud and Outlook 2016 for Windows