My support community account was deleted??

My account was deleted?? No notification or input on why. Who do I contact to find out why it was disabled and to get it re-enabled? At first I was getting a bunch of errors any time I tried logging in or posting. Then I tried different browsers. Then I tried clearing my history and cache. Then I tried logging in from my phone. Then I accessed a thread that I posted in from my email notifications, and my posts are completely gone.


What's the deal? Profiles don't just delete themselves.

Posted on Oct 2, 2015 6:10 AM

Reply
22 replies

Oct 2, 2015 5:16 PM in response to NinjaR01

Outstanding.

If I am right, Apple folks were less than forthcoming about exactly what went awry, so I won't even ask.

Out of an insatiable curiosity, what is your other ASC persona that you now 'have back'? (in case we cross paths again)

ALL gone? Everything?

I wouldn't think that possible based on my understanding of how JiveSoftware works - unless it was a deliberate or accidental act by some administrative entity.

Oct 2, 2015 5:27 PM in response to NinjaR01

That ole thang? I see that a buncha times a day.

My guess - because it is so wishy-washy about what it states - is that it is invoked at some critical moment that the JavaScripts that run client-side need to get some answer back from the server, else error message display. I see it most often when I am composing a post and the auto-save (once a minute or so) fails to connect to save the work in progress

User uploaded file

Lately, it has been happening when I can see no reason for it to be relevant at all (merely displaying any forum page for example)


go figger

Oct 2, 2015 5:48 PM in response to NinjaR01

go here > https://discussions.apple.com/profile/bulldogz20/activity

see this X 5

User uploaded file

YOU cannot delete a post of your own or anyone else's - only Admins (Hosts) can -- OR -- some Host or AppleJiveTeam member spilled their coffee 😉


you may find these useful in the future -

*thanks to tt2 for these

MyAuthored

MyParticipated

MyFollowing

MyRecentViews

... because you have no past beyond ±06:00 CDT-US today

although your Bio page sez > Member Since: Jun 28, 2015


Your content pages show only today's stuff - whether your doing, or the 'other' author...


best luck amigo

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Oct 3, 2015 4:36 PM in response to seventy one

Howdy "Me too Kurt" and Kurt too 🙂


My experiences are firmly pointing at a 'moment' of critical 'failure to communicate' with the server


  • JavaScripts running locally on one's device - known as Client-Side Commputing - are how JiveWare operates everywhere it is installed

    Most modern websites employ this strategy due to the speeds of modern processors and browser capabilities

  • When the JavaScripts ask for a connection to GET something or to SEND something, and cannot make the handshake, they have an IF - THEN routine that returns an error to the script = the script then is written so that it must DISPLAY an error to us, rather than just try again in a second or so.

    this is not good programming. It would be very easy to make it try some number of times to conclude that there is some severe connection error - THEN throw up the error message (about 10 lines of script by my estimation)

  • the proof of this can plainly be demonstrated when one is composing a reply - and the auto-save feature kicks in at 1 minute intervals
    • the auto-save fails to connect > Big Red Error box at bottom of screen for 5 seconds > one continues until done composing and [Reply] is successful
    • THUS - momentary server connection failure!!

I can't theorize on why some folks are mistaken for asfahan - that must have no correlation other than both cases cause a Big Red Box Error.

{ there, I said it out loud, so to speak }

Have a good night , boys

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