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El Capitan will not restart or shut down.

El Capitan will not restart or shut down after I installed it on my MacBook Pro. It simply hangs up and does nothing and I have to manually shut down by holding the power button down.

MacBook Pro with Retina display, OS X El Capitan (10.11)

Posted on Oct 2, 2015 8:53 AM

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148 replies

Jun 30, 2016 4:39 PM in response to buddysat

ℹDeleted Little Snitch! Basically its because of any of the program not functioning properly, In my case Little snitch got corrupted which was churning out this problem!! The moment I removed . Finder was back to normal and shutdown/restart issue vanished.🙂

Take backup. (although its not compulsory but take it for caution)

And then proceed to lastly if you are unable to find out that program then go to the recovery mode and run disk utility!

if no luck then go for fresh Os download in recovery.

buddysat wrote:


El Capitan will not restart or shut down after I installed it on my MacBook Pro. It simply hangs up and does nothing and I have to manually shut down by holding the power button down.

Jul 2, 2016 1:30 PM in response to buddysat

After installing EC downloaded from the App Store on a clean external Firewire drive partition, I reverted to SN to locate some files and Serial numbers in Mail and finished, attempted to restart in EC via Startup Drive - but EC did not show up. Now there seems to be no way to restart in EC and I fear that if there was a way, then shutting down the box would only activate the same problem.


Is there any way out of this conundrum? I need to occasionally switch back and forth between SN (10.68), and EC - both on external HD partitions.

Thanks

Jul 3, 2016 2:16 PM in response to poorfish

poorfish wrote:


That only worked as long as there was a chime - now there is no chime. And so no way to restart into EC from 10.68. Any thoughts?

So you're saying that when booting from cold there is no chime? At startup the Mac conducts a Power On Self Test (POST) and the bong confirms that the test was passed. The lack of a chime would suggest serious problems somewhere in the system before the OS loads.

Jul 9, 2016 3:42 AM in response to poorfish

it's only there if a third party app install like protools (made by Digidesign) or similar left it there.


for whatever reason and believe me I tried everything - bar re-install to base el cap (I'm on beta 2 10.11.6 so messy to downgrade) on mac pro (last old shape) - and


this fixed the "won't shut down or restart finder (crash) only dock left" issue for me anyway.

Jul 9, 2016 11:07 PM in response to tomp66

Hi Tomp66, have you find the solution for this ? this is very bad . it happen on my mac mini (late 2012) I tried to re-install, safa-mode, repair and any thing suggested , and no success. the only way I can shut down is from terminal command.

I have 2 macbook. one is very old macbook pro (2009 model) and the other is new macbook 12", both have no issue with the shutdown.


is Apple hearing this problem ?

Jul 12, 2016 12:26 AM in response to buddysat

So, finally in my case (iMac Apple Retina 27" end 2015) the troublemaker was the core in /Library/Application suppourt/Wacom too (like aforesaid) coming with the Wacom Bamboo installer. After deinstallation the Finder restarts/shuts down ordinarily.Unfortunately Wacom provides no update because the Bamboo tablet series is obviously outdated and was replaced by the new Intous-series. This is annoying 😟 Hope my info helps you.

El Capitan will not restart or shut down.

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