Can't play a song I own without Apple Music subscription

I recently upgraded to an iPhone 6 from an iPhone 4. Today I was playing music on my iPhone that I have purchased through iTunes and everything was fine until I got to one particular song. Whenever I try to play the song, I get a message saying that my Apple Music subscription is expired and I need to turn it on in order to stream this song. I get the same exact message when I try to download the song to play offline on my iPhone. The song plays just fine on my MacBook. I have not run into this issue with any other songs, so I'm perplexed as to why I can't play this one particular song.


Has anyone else run into a similar issue? I bought this song over two years ago on iTunes and I'm a bit frustrated that I can no longer play it on my phone. I also have no interest in purchasing the Apple Music subscription - I just want to play the music I already own!


Is this something on Apple's end or is this something I'm misunderstanding about how Apple Music works?

iPhone 6, iOS 9.0.2

Posted on Oct 3, 2015 6:04 PM

Reply
53 replies

May 14, 2018 4:58 AM in response to emjovial

I found a work around took me 5 hours of getting stressy almost through laptop at the wall. But seemed to work for all my ones that wouldn’t play on my iPhone. I loaded iTunes with iPhone connected went into my iPhone music and the song played fine there. Looked for song in iTunes played fine there! So eventually I reconverted the songs that wouldn’t play in my phone in iTunes deleted the old ones readded the new converted ones and then synced them back to my iPhone. Ejected iPhone and guess what all songs play fine now that didn’t before. Hope this helps everyone!

Jan 10, 2018 4:00 AM in response to swandy

No. In my case I had already ripped my own CDs and then tried AM for the radio stations. All listening and subscriptions and playback took place on my iPhone 6. When I want to play tracks. However, if I hit the play button for the overall album it works. If I hit a track I get the prompt to "Choose Your Plan." Again, this prompt appears when I want to play an album that I never downloaded from AM. It is nonsense to say that it 1. has something to do with trying to play content on other devices or that it is 2. content that was downloaded from AM. In my case subscription to AM was a bad choice because one 1. the selection of music is exceedingly narrow and 2. It will hose your own owned content.

Oct 29, 2015 1:57 PM in response to emjovial

MY solution... Cancel Apple Music and switch it off on all devices. Eradicate any trace. If you signed up for itunes match as I did in a fruitless attempt to get the online functionality without the downloading and playlist get issues of Apple Music, then switch that off completely on every device also. This will involve going through and online chat solution with Apple through their website. Eventually when you get them to see what it's done to your library, they'll refund you, switch match off at their end and this has so far fixed my problem. I feel like I've gone 'off the grid' but it's the only way to recover my music how it was.


ps I had 11000+ tracks, all cds burnt to the mac, old mp3s, iTunes track purchases or 12"s ripped to MP3. Everything looks hunky dory at the moment and I will not be going back online with any music services for the time being. I can still discover new music without Apple Music and can buy any tracks I like from iTunes Store. If I like an album I go to the shop and buy it on cd then burn it to the computer, just as I have for the last 20 years.

Oct 4, 2015 6:12 PM in response to crescentish

crescentish wrote:


I had this issue as well, where my free trial had run out and all my bought music disappeared. To fix this, Click on your name at the top right of iTunes, then click "Purchased". Re-download any content you want from there. Hope this helps 🙂

Exactly. Music not physically downloaded to your iPhone and/or Mac via iTunes purchase download and/or synced between your phone and your Mac will not be playable when your Apple Music subscription ends.

During your Apple Music subscription, any CD ripped to ONLY your Mac's iTunes Library or iTunes purchased song downloaded ONLY to your Mac, showed up on your phone via Apple Music (iCloud Music Library). So, when you stopped Apple Music, anything that was "going through" iCloud Music Library (a.k.a. "matched") to your phone will not be available. You will have to download your iTunes purchased music to your phone, as stated above, and sync to your Mac's iTunes Library to get ripped CD's to your phone, if not there already.

If for some reason, during your Apple Music subscription, you deleted your ripped CD from your Mac's iTunes Library, but, then re-downloaded it to your Mac from Apple Music, or for some reason you replaced your ripped songs with Apple Music "matched" versions, they will no longer work either. You will have to re-rip the CDs and sync to your phone. Just like the old days.

Dec 8, 2015 11:41 AM in response to emjovial

I never even tried Apple Music. I didn't sign up for the free trial or anything. Usually I just listen to Amazon Prime music, but today decided to listen to some of my CDs I had downloaded via my computer with iTunes and I'm getting the message I can't listen to them all unless I sign up for Apple Music. This makes no sense being I never ever used Apple Music before. How dare they tell me I can't listen to my own stuff.

Dec 8, 2015 11:48 AM in response to SuzanC

I refuse to pay for Apple Music to listen to songs I already paid for. But I did notice when I downloaded Amazon Prime music and movies it snatched up my songs on my offline library so I guess I'll just use that to listen then. It's $99 per year and I get their music and movies and Free 2 day shipping as well. So when I want to listen to my old CDs since I no longer have a CD player, I guess I'll use Amazon's app. Sure cheaper than paying monthly for something else. Still mad though that I already paid for this music and can't listen to it like I used to.

Dec 13, 2015 1:50 AM in response to SuzanC

I have exactly the same problem. When I open the Music app I can't choose to play my own music. The app only gives me the option to start an Apple Music Subscription which I DON"T WANT! I am very happy with my Spotify account, but now I can't even play the songs I purchased from iTunes at all without first accepting a subscription for Apple Music.


I am pretty sure that this is called "Third Line Forcing" under the Australian anti trust laws (Competition Laws) and is a per se breach which makes what Apple is doing illegal and also makes the Directors of Apple (at least in Australia) liable to personal prosecution.


I feel a letter to the ACCC coming on. Or maybe Apple could fix it up and we could all avoid this hassle! 😉

Dec 23, 2017 6:54 AM in response to emjovial

I have the same issue. I cannot choose music, that I bought and paid for via iTunes, without the Apple Music subscription popping up. I don’t want Apple Music. So I choose cancel, and it won’t allow me to play my bought and paid for music.


@Apple needs to fix this. We paid. We own our copy, to be played on our device, at our whim. Fix it Apple!

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Can't play a song I own without Apple Music subscription

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