Can't play a song I own without Apple Music subscription

I recently upgraded to an iPhone 6 from an iPhone 4. Today I was playing music on my iPhone that I have purchased through iTunes and everything was fine until I got to one particular song. Whenever I try to play the song, I get a message saying that my Apple Music subscription is expired and I need to turn it on in order to stream this song. I get the same exact message when I try to download the song to play offline on my iPhone. The song plays just fine on my MacBook. I have not run into this issue with any other songs, so I'm perplexed as to why I can't play this one particular song.


Has anyone else run into a similar issue? I bought this song over two years ago on iTunes and I'm a bit frustrated that I can no longer play it on my phone. I also have no interest in purchasing the Apple Music subscription - I just want to play the music I already own!


Is this something on Apple's end or is this something I'm misunderstanding about how Apple Music works?

iPhone 6, iOS 9.0.2

Posted on Oct 3, 2015 6:04 PM

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53 replies

May 1, 2018 9:09 AM in response to emjovial

I have a large library of music y=that I have collected over the years. 30G. I do not want a subscrition as I own all of my music. All of my music is greyed out and I cannot play it after I synced it all to my iphone. The only music that I can use is what I bought from itunes.


If this is not a mistake and this is working as intended I am leaving itunes after over a decade of use! 😟


Severely unhappy!

Oct 14, 2015 9:03 AM in response to emjovial

I am experiencing the same issue. Hundreds of songs I have ripped from CD's I own are not playable now that the Apple Music trial has expired. This is not only infuriating but it also shows disregard for the user experience. I would appreciate any help, if there is a solution to this, other than reseting my iPhone, creating a new iTunes library on my Mac and resyncing. It has to be a better way.

Oct 16, 2015 10:46 AM in response to emjovial

I cannot download my music which i bought in the iTunes store to my iphone either...

combine the seriously annoying interface of the new music app and this annoyance, i start wondering why i still have an iphone...

how hard can it be to just copy rdio's or spotify's interface, highly specialised copycatting should also be in these guys' curriculum, shouldn't it

Oct 29, 2015 1:42 PM in response to MethozS402

I have the same issue. It would not let me log in to itunes until I agreed to their new terms. So I agreed. Now it says I can't get my music because it is in the cloud and its theirs. I put all my vinyl in itunes. I put all my mothers 50's and 60's music in itunes. I spent HUNDREDS of hours putting MY music in itunes and because I tried Apple Music now they own MY music. But now for the other problem. It will not let me update my phone until I accept the terms of the new agreement. Obviously I do not want to lose those songs as well so I do not update. But now I can not update my email of bank apps either until I accept their new terms. I have had their products from the beginning and this is how we are rewarded. I got an ipod in 2007 and a new phone every two years, now if I continue I will lose my music that took me a lifetime to collect. I do not want to give up the iphone or itunes but I do not feel I should have to pay $10 a month in perpetuity either. I called Apple several times and was hung up on 3 times and finally a woman told me that I agreed to these terms so there was nothing they could do for me. So where does that leave us with Apple products?

Aug 30, 2016 7:46 PM in response to emjovial

This solution worked for me on my Mac: In iTunes, while signed in to your account, click on Account > Purchases (or Family Purchases). When you see the list of music you purchased, painstakingly click the download link at the far right for each song, one at a time, until you are carted off to the madhouse. If you wisely only purchased a handful of songs, you should survive the process without developing carpal tunnel syndrome. If, like me, you have thousands of songs you want to reclaim, run the math to decide if subscribing to Amazon Prime is cheaper than surgery.


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Can't play a song I own without Apple Music subscription

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