Can't play a song I own without Apple Music subscription

I Cancelled Apple Music also. It replaced a couple of my ripped cd tracks for imatched versions or something, which were different. I wonder if it did the same to you and now thinks apple owns those tracks not you?

I'm having the same problem. Music that was mine before apple music that I burned from my Cd's apple music thinks it owns it now. Has anyone found any solution to this problem? Is apple aware of the problem?

I got the same message today!! I bought an entire album but one of the songs won't play. It keeps telling me my Apple Music membership expired and to renew it!! Why do I have to PAY $9.99 a month to listen to music I already own!!? Or it keeps telling me I have cellular data turned off. I don't want to use up all my data just to listen to music. That's crazy!!! When I have my phone on airplane mode I can't listen to ANY music!!! Apple ***** big time. Time to get a Galaxy.

When you created your iTunes library with all the music on your computer, did you not back up all those carefully burned and created MP3 files? Preferably before you signed up for itunes Match or iCloud music library? Because if you did do that, why can't you just turn off Apple Music and ICML, create a new itunes library and add back all your stuff?

The only time Apple has limited my access to my own music - not stuff I added from Apple Music - was on my secondary devices (meaning not the ones that has my original iTunes library physically on them) and I turned off iCloud music library. On the original computer (in this case my wife's iMac because her library was only a small portion of mine) I have never either lost my music or access to playing my music, even when to do some testing I turned ICML off.

THe $10 per month is required to give you access to the entire Apple Music library and to allow you to listen to your entire music library through ICML on your other devices without having to out your entire library on them also.

Many of us after the 3 month trial of Apple Music don't want to even get back, in my case I don't need it, the radio station are really bad, I look for Spanish Rock and I end up listening Urban Pop or some sort of trash like that, Now that I want to sync my own music, storage in my computer, and I can't do it, but sync ringtones and apps, but my music don't, and just because I refuse to pay 10 buck a month for a trash service, as far as I know, I walked into a store, sign a contact for 800 something dollar to own a iphone, so as far I understand that make it my device, so that means I can do whatever I want with it, why shout be restrain to want the company thinks is the "Next Big Thing"?.

PS: I already backup, restore, restore from backup, erase, restore again, disable all traces of apple music, uninstall iTunes, installed again, Update, and NOTHING... I been 36 Hours awake trying and looking for a solution and I beyond of simple mad or bother. NEXT STEP, JAILBREAKING!.

I just encountered this problem yesterday when trying to download a new CD to my phone. Not only does the "Apple Music Subcription" thing show up, it also won't let me download them directly from my computer. Thanks to iCloud and Apple Music, I cannot download music directly from computer to phone anymore.

This is utterly ridiculous. I am beyond dissatisfied with my iPhone and am currently seeking other smartphone alternatives. I will not be buying an Apple smartphone or tablet in the near future. Little issues like these keep piling up and eventually they push past a breaking point. This whole "Apple Music" thing is the last straw.

Chalk up another one. Mine expired today. I just tried to play some stuff that I've had for years but had not downloaded to one of my computers. It was displaying the cloud icon which usually means "Hey - we see that you already have this stuff but you haven't downloaded it to this computer. Simply click on this icon to download YOUR music." I clicked on the cloud icon and got the "your Apple Music membership has expired" message.

Given that this forum is on Apple's website, it's not illogical to assume that perhaps someone from Apple might see this thread and do something about it. However, previous experience demonstrates that this is highly unlikely, leaving us in this position of only getting to complain to each other about a problem but powerless to do anything about it.

In the miraculous event that someone from Apple does read this, please realize that this bug (feature?) of Apple Music is removing music from my computer that I already owned long before Apple Music was a glimmer in Apple's eye. What will you do about this??

after a week of trying sync my phone without success I finally made it possible!!! here is how!! "WARNING - MAKE A BACK UP ON ITUNES, DON'T FORGET IT"

1- get into Setting - General - Reset - Erase All Content and Setting...

2- expect your phone get stuck trying to erase, connect to PC and go into DFU Mode.

3- get into iTunes and "upgrade and restore"

4- set as a new iPhone and Sync.

5- restore from your back up!

<Edited by Host>

I've never subscribed to Apple Music but now, I can't even play music I *just*purchased. I can see the songs, cover, etc. but the actual songs won't play. It's amazing how each iteration of iTunes gets progressively worse.

What I don't understand is that if you have reset/restored your iPhone, uninstalled iTunes and the reinstalled it on your computer AND have not turned on either Apple Music or iCloud Music Library on either device, why you cannot sync your own music that you claim is on your hard drive? I have only heard of people not being able to to the old USB sync in iTunes if they have enabled iCloud Music Library - which does disable that part of iTunes.

I have the newest version of iTunes (12.3.1.13) on my iMac and in the library that I have iCloud Music Library turned OFF, I have no problems making a playlist and syncing it to my iPod Nano (which cannot use Apple Music/iCloud Music Library).

I understand that for various reasons you are not happy with AM, but that should not stop you from turning it OFF and going back to the old way of syncing.

silent running wrote:

That all sounds logical - apart from in my experience, once you've used AM once many of your tracks are replaced with AM encoded versions that are crippled and greyed out so as not to work unless you have an active AM subscription. Not just downloaded new music from while your sub was active, but your own purchased or ripped music.

The "replacement" of tracks (1) only occurs on your secondary devices - not the one that your initially did your "matching" from and (2) only applies if you download the tracks to those secondary devices. So if you cancel your subscription, all you have to do is go back to the old USB syncing from iTunes to get your previously purchased/ripped music back on your device. You won't be able to use the iCloud Music Library service to get them there.

It's simple!!! I didn't want to continue using Apple Music Service, to be honest it's trash, I was on 8.4, then jump to 9.1 and problems of sync began, apps and ringtones synced normally, music don't, then flush everything and downgrade to 9.0.2 when it was still signed and still problems, after all that and a week and 48hrs strait trying to figure it out what when wrong, I talk to support by chat, they ask me for my IMEI, after 25 to 30 minutes, the subtle recommendation appeared, erase everything within the iPhone and restore and update to 9.1, and guess what??? everything works like a rocket, apps, ringtones and MUSIC... I don't know you but that sound to dark for me, now I have to be happy with a regular ugly UI LOCK iPhone, same one as everybody have.

AND YES!! I'm not happy with stock iPhone UI design, it's not my first device and not my first time either, there's a lot that needs to be change in IOS infrastructure, from UI design to model design, let's face it, iPhone it's a great device, easy to use, but really poor in some other specs, the "NEXT BIG THING" it shouldn't be a bigger iPhone or just adding some extras to a device, it should be something that really blows costumers minds (in a good way), finally, after all it's my iPhone and I should be allow to do whatever I want with it, if it's good, make it even better, make it mine, otherwise why to expend 800 dollars on it, better get it a borrowed, like school computers, don't you think?.

P.S: I know I express a lot, stuff that you didn't even ask me and I shouldn't even have to say, sorry for that, but its how I feel after all this week.

I had a similar issue today. I was unable to play my iTunes library on my MacBook after my "Apple Music" sub ended. I also use the iTunes match to store music in iCloud but all the songs were greyed out and wouldn't play. I came across this thread and thought I would post what fixed my issue incase it will help someone with the same problem.

My resolution was:

Open Itunes, go to Store, View Account

Under "iTunes in the Cloud", click add this device

This resolved my issue....you may try removing the device and re-adding if you don't have the option to add.

Good point smcc.inoz. Please post an update on how you go with the ACCC. I might know some lawyers who would be interested...

In the meantime it would be great to get a fix suggestion from the supposed 'Apple Support' people, particularly for those who have never signed onto Apple Music.

Had the same issue, sort of. iTunes radio sub cancelled, and when it ended, I couldnt pick to play any song I hadnt purchased directly from iTunes. it would give that ridiculously obnoxious "subscribe!" pop up and then play a song at random. I had to go and turn off iCloud music(in my iPhone settings) and stop showing itunes radio as well. I re-synced all my music from my computer to my iPhone and it works just as it did before I ever got itunes(or apple?)radio.

what caused it for me was it thought it would erase everything from my phone and use the cloud (without asking), and then remove my access to the cloud library after the subscription ended.

Such a ridiculously bad experience cancelling itunes radio, it felt like apple held my music hostage for a subscription! And the fact that I had to go through all that extra effort to get my library back is insane! I cant imagine how frustrating it would be for someone who doesnt have regular access to their main computer

Hopefully this helps someone, goodluck!