Green screen while opening high-res photo

Hi,


I am trying to open high resolution photos on my Macbook with the Preview. It shows the photo for a second and then green screen appears. After I try to zoom it once again shows a photo and then green screen appears again.


What is this and how can I solve this issue?


I am working on Macbook pro 13' Retina Late 2013, 2,6 GHz Core i5 Intel Iris graphics 8b DDR3 memory, OS X El Capitan v. 10.11

MacBook Pro, OS X El Capitan (10.11)

Posted on Oct 4, 2015 12:06 AM

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Green screen while opening high-res photo

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