I don't see any indication here that you've "bothered" anyone.
In fact I only see one brief reply to you except for mine on 1-17 which I just noticed was mistakenly posted as a reply to you.
You do realize that my reply yesterday wasn't to you, but to chuckefus?
The arrangement of posts here can be a bit confusing, gotta look for who it's responding to - "in response to chuckefus, "in response to terence169" etc.
It seems no one has an answer for you if none of the suggestions helped.
Didn't work for me either, I'm still waiting to here back from Apple - I sent screenshots to go along with my AppleCare support issue.
This issue and a Console issue have plagued my computer since it was new a month ago, so it's not something I caused.
It's kinda hit and miss here, sometimes you get lucky and someone can help, other times there may be 10 pages of replies and a solution still hasn't been found.
Same goes for Applecare Support - sometimes you get a rep who knows what they're talking about, often you get one who doesn't.
I won't even waste my time talking to the junior reps who answer the phones anymore - I ask for a Senior Advisor and sometimes even then I know more than they do. I usually ask how long they've been a S.A, because ones that were just promoted from Junior Advisor aren't much better than the ones still answering the phones.